ⓘ Verified 16 May 2026 from official SpiceJet sources.
Cancellation rules change frequently — always confirm at
SpiceJet website before cancelling.
DGCA passenger rights (India): Under DGCA Civil Aviation Requirements (CAR Section 3, Series M, Part II),
passengers on Indian carriers are entitled to a full refund (including statutory taxes) within
7 working days for credit-card bookings and 20 working days for cash bookings when
the airline cancels or significantly reschedules a flight. For voluntary cancellations, statutory government taxes
(PSF, UDF, GST on taxes) remain refundable on request even on non-refundable fare classes.
SpiceJet Cancellation Charges by Time to Departure
Cancellation fees on SpiceJet are charged per passenger and depend on how many hours remain before departure when you cancel. The charges below summarise the airline's published policy for domestic and international flights. Always check fare conditions at booking, as deeply-discounted promo fares may be more restrictive than the standard cancellation slabs.
| When You Cancel | Domestic | International |
|---|---|---|
| More than 48 hours before departure | ₹3,899 (>96 hr before departure) Per SpiceJet Terms of Carriage (effective 12 Dec 2025): flat ₹3,899 per passenger per sector or fare paid, whichever is lower. Applies across SpiceSaver / SpiceFlex / SpicePlus / SpiceMax / SpiceBiz. NIL fee if cancelled within 24 hr of booking AND departure is 7+ days away. | Displayed in fare rule at booking SpiceJet does not publish a unified INR/USD international cancellation tariff on corporate.spicejet.com — fees are shown inside each fare rule at booking. Typical range: ₹4,500–₹6,000 or USD equivalent per pax per sector. |
| Between 24 and 48 hours | ₹4,899 (<96 hr before departure) SpiceJet uses a single sub-96-hour bracket — the same ₹4,899 applies whether you cancel 48 hr, 24 hr or 4 hr before departure. SpiceMax seat fee non-refundable on passenger cancel. | Displayed in fare rule at booking Cancellation fee rises closer to departure — exact slab visible during cancellation flow in Manage Booking. |
| Between 4 and 24 hours | ₹4,899 (<96 hr before departure) Same flat fee. Counter / reservation-centre cancellations incur additional ₹250 per passenger per flight. | Full fare forfeited (<24 hr typical) Most international fares forfeit fare value inside 24 hours. Only statutory and applicable foreign departure taxes refundable. |
| Less than 4 hours / no-show | No-show — full fare retained Online check-in closes 1 hour before departure; airport reporting closes 45 min before. Cancel via website before that to retain refund eligibility. No-show = entire fare forfeited, only government taxes refundable on written request. | No-show — full fare retained Same as domestic no-show rule. Only government taxes refundable on request. |
When Will I Get My SpiceJet Refund?
Refund Timeline
Once your SpiceJet cancellation is confirmed, the refund (after deducting cancellation charges) is processed to your original mode of payment. Credit-card refunds typically appear faster than bank transfers or wallet credits.
7 working days for online bookings (credit/debit/UPI/wallet); 14 working days for tickets issued via travel agencies — per corporate.spicejet.com/tnc.aspx.
SpiceJet Rescheduling Charges — Change Your Flight Instead
Rescheduling (also called "date change") is usually cheaper than cancelling and rebooking. If your travel dates have moved but you still want to fly with SpiceJet, change the date instead of cancelling — you only pay the rescheduling fee plus any fare difference.
Domestic Reschedule
₹2,999 + fare difference (effective 28 Feb 2025) for date/route changes — applies whether the change is within or before 96 hours of departure. Free within 24 hours of booking IF the first flight departs at least 7 days later. MyFlexiPlan domestic add-on (₹1,500 all-inclusive of taxes) waives one change OR one cancellation per passenger.
International Reschedule
₹2,999 + fare difference for international changes (same revised rate from 28 Feb 2025) — per SpiceJet policy. MyFlexiPlan international add-on (₹1,750 all-inclusive of taxes) waives one change OR one cancellation per passenger.
SpiceJet No-Show Policy — What If I Miss My Flight?
No-Show Rule
No-show forfeits the entire fare. Only statutory and government taxes are refundable on written request. SpiceMax (preferred seat) add-on fees are non-refundable when the passenger initiates cancellation; they are refunded only if SpiceJet cancels the flight. Meals, excess baggage, lounge access, priority check-in and preferred bag-out are non-cancellable in isolation.
Pro tip: If you know you cannot make the flight, cancel online before departure — even a last-minute cancellation usually preserves more value than a no-show. Statutory taxes (PSF, UDF, GST on taxes) are always refundable on request, even on no-show bookings.
Which SpiceJet Fares Are Non-Refundable?
Non-Refundable / Restricted Fares
- Promo and Sale fares — SpiceJet describes these as "restrictive and non-refundable" in fare conditions
- SpiceMax seat fee on passenger-initiated cancellation
- Add-ons booked separately (meals, excess baggage, lounge access, priority check-in, preferred bag-out)
- No-show tickets across all fare classes
Note: even on non-refundable fares, statutory government taxes are refundable on request. The fare component is forfeited but PSF, UDF, and GST on taxes can be claimed back.
How to Cancel Your SpiceJet Ticket — Step by Step
- Visit www.spicejet.com or open the HappyFares My Bookings page on happyfares.in.
- Enter your 6-character PNR (booking reference) and the lead passenger's last name.
- Click "Cancel Booking" and select the passengers and segments you want to cancel.
- Review the cancellation charges shown on screen against the time-to-departure brackets above.
- Confirm the cancellation — you will receive an email acknowledgement with a cancellation reference.
- Refund is processed in 7 working days for online bookings (credit/debit/UPI/wallet); 14 working days for tickets issued via travel agencies — per corporate.spicejet.com/tnc.aspx. to your original mode of payment.
Where Can I Cancel My SpiceJet Booking?
Cancellation Channels
- spicejet.com (Manage Booking)
- SpiceJet mobile app
- HappyFares My Bookings
- SpiceJet customer care: 0124-404 8000 / 0987 180 3333 (counter/agent cancel adds ₹250/pax/flight)
DGCA Passenger Rights — What If SpiceJet Cancels My Flight?
DGCA CAR Section 3, Series M, Part IV — Indian carriers
Under the DGCA's Civil Aviation Requirements, if SpiceJet cancels your flight or makes a schedule change of more than 2 hours without offering a viable alternative, you are entitled to:
- A full refund of the ticket (including all fare components and taxes), processed within 7 working days; OR
- An alternate flight on the same airline at no extra cost (subject to availability); OR
- Compensation of ₹5,000–10,000 plus refund/alternate flight, depending on flight duration, if cancellation is at the airline's discretion (not weather/force majeure).
Force majeure exception: Bad weather, ATC restrictions, security situations and similar unavoidable circumstances are treated as force majeure — only refund or alternate flight applies, no cash compensation. Always retain your boarding pass and any communication from SpiceJet.
Looking to rebook? Find a new fare on HappyFares with no convenience fee.
Search Flights →
SpiceJet Overview
Hubs, fleet, baggage policy, contact info
→
SpiceJet Web Check-In
Online check-in window, steps, boarding pass
→
SpiceJet Cancellation — Frequently Asked Questions
SpiceJet allows ticket cancellation up to flight departure time, with cancellation charges that increase as you get closer to departure. The earliest bracket (more than 48 hours before departure) carries the lowest fee at ₹3,899 (>96 hr before departure) for domestic and Displayed in fare rule at booking for international. Cancellation closer to departure attracts higher fees, and a no-show forfeits the entire fare on most fare classes. Statutory taxes are always refundable on request.
Yes. Under DGCA rules and SpiceJet's 24-hour Look-In window, you can cancel or reschedule your ticket free of charge within 24 hours of booking, provided the scheduled departure is at least 7 days away (domestic) or 15 days away (international). Any fare difference on rescheduling is still payable. After this 24-hour window, standard cancellation fees apply.
SpiceJet cancellation charges depend on time-to-departure and route. For domestic flights: ₹3,899 (>96 hr before departure) more than 48 hours out, ₹4,899 (<96 hr before departure) between 24-48 hours, and ₹4,899 (<96 hr before departure) between 4-24 hours. International flights: Displayed in fare rule at booking more than 48 hours out, scaling up to Full fare forfeited (<24 hr typical) closer to departure. Less than 4 hours before departure typically forfeits the full fare.
You can cancel your SpiceJet ticket online at www.spicejet.com (Manage Booking), through the SpiceJet mobile app, or via HappyFares My Bookings if you booked on HappyFares. Enter your PNR and last name, select "Cancel Booking", review the charges, and confirm. You will receive an email acknowledgement, and the refund is processed in 7 working days for online bookings (credit/debit/UPI/wallet); 14 working days for tickets issued via travel agencies — per corporate.spicejet.com/tnc.aspx. to your original mode of payment.
SpiceJet processes cancellation refunds in 7 working days for online bookings (credit/debit/UPI/wallet); 14 working days for tickets issued via travel agencies — per corporate.spicejet.com/tnc.aspx.. Credit-card refunds typically reflect faster than bank transfers or wallet credits. The refund goes to your original mode of payment (not as voucher/credit unless you specifically choose that option). If your refund is delayed beyond the published timeline, contact SpiceJet customer care at 0124-404 8000 with your cancellation reference number.
Most SpiceJet tickets are refundable subject to the cancellation charges shown in the table above. However, the following fare classes are non-refundable except for statutory taxes: Promo and Sale fares — SpiceJet describes these as "restrictive and non-refundable" in fare conditions, SpiceMax seat fee on passenger-initiated cancellation, Add-ons booked separately (meals, excess baggage, lounge access, priority check-in, preferred bag-out), No-show tickets across all fare classes. Always check fare conditions at the time of booking — promotional and deeply-discounted fares are usually the most restrictive. Even on non-refundable fares, you can claim back PSF, UDF, and GST on taxes on request.
If SpiceJet cancels your flight, the DGCA's Civil Aviation Requirements (CAR Section 3, Series M, Part IV) entitle you to a full refund within 7 working days, or an alternate flight at no extra cost, or compensation of ₹5,000-10,000 plus refund/rebooking depending on flight duration. Force-majeure events (weather, ATC, security) are exempt from cash compensation but you still get a full refund or alternate flight.
Yes, rescheduling is usually cheaper than cancelling and rebooking. Domestic rescheduling: ₹2,999 + fare difference (effective 28 Feb 2025) for date/route changes — applies whether the change is within or before 96 hours of departure. Free within 24 hours of booking IF the first flight departs at least 7 days later. MyFlexiPlan domestic add-on (₹1,500 all-inclusive of taxes) waives one change OR one cancellation per passenger. International rescheduling: ₹2,999 + fare difference for international changes (same revised rate from 28 Feb 2025) — per SpiceJet policy. MyFlexiPlan international add-on (₹1,750 all-inclusive of taxes) waives one change OR one cancellation per passenger. You only pay the change fee plus any fare difference for the new date. Rescheduling is not available on the most restrictive fare classes — check fare conditions at booking. Use the same www.spicejet.com Manage Booking flow to change dates instead of cancelling.
No-show forfeits the entire fare. Only statutory and government taxes are refundable on written request. SpiceMax (preferred seat) add-on fees are non-refundable when the passenger initiates cancellation; they are refunded only if SpiceJet cancels the flight. Meals, excess baggage, lounge access, priority check-in and preferred bag-out are non-cancellable in isolation. To avoid forfeiting your fare entirely, always cancel online before departure even if it is last-minute. The cancellation charge will usually be lower than a complete fare forfeit. Statutory government taxes (PSF, UDF, GST on taxes) remain refundable even on no-show bookings — submit a tax-refund request at www.spicejet.com or via HappyFares.
SpiceJet ticket cancellation refund flow: (1) Cancel via www.spicejet.com Manage Booking → confirmation screen shows the refund amount AFTER deducting the cancellation charge. (2) Save the Refund Reference Number from the cancellation email. (3) Refund credit to your original payment method takes 7 working days for online bookings (credit/debit/UPI/wallet); 14 working days for tickets issued via travel agencies — per corporate.spicejet.com/tnc.aspx.. (4) If you booked on HappyFares, you can also trigger the cancellation from HappyFares My Bookings; we relay the cancellation to SpiceJet's GDS and surface the refund status. Statutory taxes (PSF, UDF, GST on taxes) are always refunded — even on non-refundable fare classes and no-show bookings.
The SpiceJet refund policy lets you cancel any ticket up to flight departure and receive a refund to your original mode of payment, minus the cancellation charge for that fare class. Domestic refunds typically deduct ₹3,899 (>96 hr before departure) when cancelled more than 48 hours before departure. International refunds depend on fare brand and time-to-departure. Statutory taxes (PSF, UDF, GST on taxes) are refundable on every cancellation including no-show bookings. Refund credit timeline: 7 working days for online bookings (credit/debit/UPI/wallet); 14 working days for tickets issued via travel agencies — per corporate.spicejet.com/tnc.aspx.
SpiceJet refund time: 7 working days for online bookings (credit/debit/UPI/wallet); 14 working days for tickets issued via travel agencies — per corporate.spicejet.com/tnc.aspx.. Card refunds typically arrive in 5-7 working days; bank transfers and wallet credits may take 7-10 working days; Miles/loyalty points redeposit in 5-7 working days. Per DGCA Civil Aviation Requirements (for Indian carriers), credit-card refunds must complete within 7 working days of the cancellation request; bank-transfer and cheque refunds within 30 days. Track your refund status using your cancellation reference at www.spicejet.com.
Check your SpiceJet refund status in three ways: (1) Open www.spicejet.com Manage Booking, enter PNR + last name, view "Refund Status" tab. (2) Open the SpiceJet mobile app, go to My Trips → Cancelled bookings → tap the booking for status detail. (3) On HappyFares, log in and open My Bookings → Cancellation history. If the refund is delayed beyond the published timeline (7 working days for online bookings (credit/debit/UPI/wallet); 14 working days for tickets issued via travel agencies — per corporate.spicejet.com/tnc.aspx.), contact SpiceJet customer care at 0124-404 8000 with your cancellation reference number and original payment-method last 4 digits.
SpiceJet customer care number (India): 0124-404 8000. For refund-specific questions, ask the agent to route you to the Refunds team and quote your cancellation reference. SpiceJet customer care operates 24x7 in English and Hindi. For HappyFares-booked tickets, you can also call HappyFares support — refund follow-up is faster from our team because we hold the GDS booking reference.
SpiceJet refund customer care: (1) Call SpiceJet at 0124-404 8000 and request the Refunds desk. (2) Email refunds via www.spicejet.com contact form — attach booking confirmation + cancellation acknowledgement. (3) HappyFares customer support (write2shanti@gmail.com or call +91 76700 70070) for tickets booked on HappyFares — we escalate to SpiceJet's GDS desk directly. Always have your PNR, cancellation reference, and original payment-method screenshot ready.
SpiceJet fare rules vary by fare brand and route. Domestic SpiceJet flights typically offer multiple fare tiers (e.g. base/saver, flexi, premium) — higher tiers cost more upfront but include free changes/cancellations or higher refunds. International SpiceJet routes follow the carrier's brand structure with Lite/Standard/Flex variants. The most-restrictive fare buckets (typically called Lite, Saver, Basic, or Value) are non-refundable except for taxes. Always check fare conditions at booking; HappyFares displays the cancellation/change rules in the fare comparison panel before you pay.
SpiceJet cancellation charges within 24 hours of booking depend on time-to-departure, not booking age. India has no mandatory 24-hour free-cancellation window like the US DOT rule. If your flight is more than 48 hours away and you booked within the last 24 hours, the standard ₹3,899 (>96 hr before departure) domestic cancellation charge still applies. Some SpiceJet fare brands include a separate "free-change window" within 48 hours after booking — check fare conditions for your specific ticket. To get a true 24-hour free cancellation, opt into SpiceJet's Fare Lock or HappyFares Easy Refund add-on at booking.
If your SpiceJet flight is delayed, the DGCA Civil Aviation Requirements protect you: (1) Delay >2 hours: free meal/refreshments at the airport. (2) Delay >6 hours: refund OR alternate SpiceJet flight + meal voucher. (3) Cancellation by SpiceJet: full refund within 7 working days OR rebooking on next available SpiceJet flight at no charge OR ₹5,000-10,000 compensation depending on route. (4) Force-majeure delays (weather, ATC, security) are exempt from cash compensation but the refund/rebooking right stays. Save the delay SMS and boarding pass — they're your proof for the refund claim.
SpiceJet ticket cancellation online — step-by-step: (1) Go to www.spicejet.com → Manage Booking. (2) Enter PNR (6 characters) + Last Name. (3) Select the segment(s) to cancel — full or partial. (4) Review cancellation charges and refund amount on the confirmation screen. (5) Click "Cancel & Refund" — you receive an email confirmation immediately with a Refund Reference Number. (6) Refund is credited to your original payment method in 7 working days for online bookings (credit/debit/UPI/wallet); 14 working days for tickets issued via travel agencies — per corporate.spicejet.com/tnc.aspx.. Tip: cancelling online via Manage Booking is cheaper than phone-cancellation on most SpiceJet fares — call-centre cancellations may add a small service fee.
SpiceJet Manage Booking is the self-service portal on www.spicejet.com where you can: cancel a ticket and start the refund, change travel dates (pay difference + change fee), select or change seats, pre-book meals/baggage/lounge access, web check-in, download invoice/GST receipt, request a wheelchair or special meal, and check refund status. Login uses PNR + Last Name (no password required). HappyFares My Bookings mirrors most of these functions if you booked via HappyFares — refund start, web check-in, GST invoice. For complex changes that Manage Booking can't handle (codeshare segments, multi-city itineraries), call SpiceJet at 0124-404 8000.
Refund = (Total fare paid) − (Cancellation charge for your fare class and time-to-departure) + (Statutory taxes always refunded). For SpiceJet domestic, the cancellation deduction is roughly: ₹3,899 (>96 hr before departure) more than 48 hours out, ₹4,899 (<96 hr before departure) between 24-48h, and ₹4,899 (<96 hr before departure) between 4-24h. For SpiceJet international, charges depend on fare brand and region. A typical economy ticket cancelled 4+ days before departure recovers about 70-85% of the fare. Lowest fare buckets (Lite/Saver/Basic) only return statutory taxes. The exact refund amount is displayed BEFORE you confirm cancellation, on the www.spicejet.com Manage Booking review screen.
Quickest path to SpiceJet refund: (1) Cancel ONLINE via www.spicejet.com Manage Booking (not phone — phone adds processing time). (2) Cancel as EARLY as possible — every 24-48 hour bracket you cross before departure increases the deduction. (3) Use the ORIGINAL payment method for fastest refund — credit cards typically refund in 5-7 working days; bank transfers take 7-10 days; international cards may take longer due to FX settlement. (4) For HappyFares-booked tickets, our easy refund tracker pushes the refund through SpiceJet's GDS API — try it at HappyFares My Bookings. (5) After cancellation, save the Refund Reference Number; quote it in any follow-up with SpiceJet customer care (0124-404 8000).
Going further — your passenger rights
SpiceJet's cancellation policy is one piece. If you're dealing with a delay, denied boarding, or lost baggage, these DGCA + Montreal Convention guides cover the full traveller-rights framework.