Alliance Air 24-Hour Free Cancellation Window
Under DGCA Civil Aviation Requirements (CAR) Section 3 Series M Part II, Alliance Air must offer a full refund (excluding government taxes and non-refundable transaction fees) for any cancellation within 24 hours of booking — provided the booking was made at least 7 days before the scheduled departure. This applies to all Alliance Air fare types and all routes (UDAN and non-UDAN).
To use this window: allianceair.in → Manage Booking → Cancel → reason: '24-hour DGCA window'. Refund processed within the standard 7-10 business day window.
Alliance Air Cancellation Fee Table 2026
| Time before departure | Cancellation Fee | Refund Amount |
|---|---|---|
| Within 24h of booking (7+ days to fly) | ₹0 (DGCA window) | Full base fare refund |
| 72+ hours before departure | ₹2,000 | Base fare − ₹2,000 + taxes |
| 4 to 72 hours before departure | ₹3,000 | Base fare − ₹3,000 + taxes |
| Less than 4 hours before / no-show | Full forfeit | Only airport taxes refunded |
Source: allianceair.in cancellation policy, May 2026. UDAN-route cancellations follow the same fee structure.
How to Cancel an Alliance Air Ticket
- Visit allianceair.in → click 'Manage Booking'
- Enter PNR (6-character code) + last name
- Select the flight — for round-trips you can cancel one or both legs
- Click 'Cancel Booking' — system displays fee and net refund
- Confirm — refund initiated automatically to original payment method
- Email confirmation arrives within minutes; bank settlement takes 7-10 business days
Cancelling via Phone
Alliance Air customer care: 0124-466 1500 (Mon-Sat 9 AM-9 PM IST). A telephonic-service fee of ₹400 applies on top of standard cancellation fees.
Alliance Air Refund Timeline
| Payment Method | Total Elapsed | Notes |
|---|---|---|
| Credit Card | 7–10 business days | Slower than LCC group average |
| Debit Card | 7–10 business days | Same as credit card |
| Net Banking | 5–7 business days | |
| UPI | 3–5 business days |
Alliance Air is a government-owned entity with internal Treasury approval cycles for refunds — refunds tend to be slower than private LCCs (IndiGo, SpiceJet, Akasa).
What If Alliance Air Cancels Your Flight?
If Alliance Air cancels your flight (weather, technical, schedule change), DGCA CAR Section 3 Series M Part IV protections apply:
- Within 24h of departure cancellation: Alliance Air must offer either full refund or alternate flight (your choice)
- For 6+ hour delays: meals + refreshments + (if overnight) hotel
- Denied boarding (overbooking): Compensation up to ₹20,000 + alternate or refund
Note: ATR 72 turboprops are more weather-sensitive than jets — monsoon delays and rare cancellations are more common on Alliance Air than on mainline IndiGo/Air India flights. Build in buffer days for UDAN-route trips during June-September.
File compensation claims via allianceair.in within 30 days. Escalate unresolved claims to airsewa.gov.in or National Consumer Helpline 1915.
How to Avoid Alliance Air Cancellation Fees
- Use the 24-hour DGCA window if you change your mind shortly after booking
- Book on HappyFares with zero convenience fee — saves ₹249–499 per booking
- Buy travel insurance with 'cancellation for any reason' for high-risk trips
- Avoid last-minute cancellations — the under-4h tier forfeits the entire base fare