Cancel a booking
Cancel from Your trips on our website or app, ask Meera or Radha, call us, or email us.
How
- From Your trips: log in with your mobile number and choose the booking.
- By email to help@happyfares.in, at least 6 hours before departure. Closer to departure, cancel online or call us.
- If you checked in online, undo the check-in first, or the airline may treat you as a no-show.
What it costs
You pay the airline's cancellation charge for your fare, as shown in the fare rules, and our HappyFares fee: Rs 400 per traveller, or Rs 600 on an Easy Refund fare. By DGCA rules the airline's charge can never be more than the basic fare plus fuel surcharge. Our fee is taken from the refund due; if the refund due is less than our fee, no refund is paid, and we never ask you to pay the difference.
Part of a booking
Many fares do not let you cancel one leg of a round trip, or one traveller on a family or group fare. The fare rules for your booking say what is possible.
Cancelled with the airline directly?
Send us the airline's confirmation and we claim your refund. Telling us within 48 hours helps us claim it quickly, but your right to the refund does not end after 48 hours.
Fares that give you more room
Some HappyFares fares and services give you more flexibility and apply under their own terms: Easy Refund, and Smart Saver and 24-Hour RefundGuard on the add-ons page.
From our Booking Terms, section 8, and Refund Policy, section 2.