What are HappyFares add-on services?
HappyFares add-on services are optional extras you can choose during flight booking at checkout. They include refund protection plans (24-Hour RefundGuard, Rapid Refund Sure, Smart Saver), web check-in assistance with WhatsApp boarding pass, real-time flight notifications (Aero Messenger), a personal travel concierge (JetSet VIP Care), and flight protection insurance powered by Acko. None are auto-selected — each is your choice.
What is the 24-Hour RefundGuard and how much does it cost?
24-Hour RefundGuard (₹199/pax/sector) lets you cancel your booking within 24 hours of booking and receive a full airfare refund — no documents required, no questions asked. This is ideal if your plans might change shortly after booking. Note: the 24-hour window is from the time of booking, not from departure. Standard airline fare rules apply after this window.
What does Rapid Refund Sure cover?
Rapid Refund Sure (₹249/pax/sector) covers three scenarios: (1) Airline shutdown/bankruptcy — you get a full instant refund; (2) You cancel and the airline still operates — HappyFares refunds you instantly instead of waiting 5–7 days for the airline to process; (3) Flight delay of 3 or more hours — you can claim a refund, no questions asked. Recommended by 6 in 10 HappyFares flyers.
What is Smart Saver (Cancel for Any Reason)?
Smart Saver (₹399/pax/sector) lets you cancel for any reason up to 24 hours before departure and receive a 100% full refund — saving you up to ₹5,000 in cancellation penalties. It is available only on selected flights and fare types (primarily SME/corporate fare classes, domestic flights only). Eligibility is shown at checkout. The Smart Saver fee itself is non-refundable.
What is Web Check-In Assist and how does it work?
Web Check-In Assist (₹349/pax/sector) means HappyFares handles your entire web check-in process for you. Your boarding pass is sent directly to your WhatsApp and email — no airport queue hassle. Includes seat selection (window/aisle), is Digi Yatra compliant, and is used by 60,000+ HappyFares travellers. Web check-in is mandatory for Digi Yatra airport entry.
What is Aero Messenger?
Aero Messenger (₹149 per booking) sends 8 types of real-time flight notifications to you and a loved one: flight takeoff, landing, departure gate, flight time change, baggage arrival, flight diversion, flight cancellation, and a pre-departure reminder. 62% of HappyFares travellers opt for this service.
What is JetSet VIP Care?
JetSet VIP Care (₹499 per booking) gives you a personal travel concierge — no bots, only real human agents. Features: Swift Priority Support with a 15-minute callback guarantee, One-On-One service with a dedicated agent for journey management, and Post-Journey Support for queries after landing. Covers flight changes, seating, baggage assistance, refund help, special requests, name corrections, expert advice, and check-in assistance.
What flight protection insurance is available on HappyFares?
HappyFares offers flight protection insurance powered by Acko. Six plans: Flight Delay (₹1,000 cover, ₹99) — for delays beyond 1 hour; Missed Flight (₹3,000 cover, ₹99) — if you miss your flight and rebook within 6 hours; Trip Cancellation on medical grounds (₹5,000 cover, ₹99) — hospitalisation within 20 days before travel; Airline Cancellation (₹2,000 cover, ₹149) — if the airline cancels; Standard Benefits (up to ₹5,00,000 cover, ₹99); Combined Benefits — all six covers at 45% off (₹299/pax).
Are HappyFares add-on services refundable?
Refund policies vary by add-on: Smart Saver fee is non-refundable. 24-Hour RefundGuard fee is part of the booking cost. Acko insurance premiums follow Acko's refund policy. If HappyFares cancels your booking due to an airline issue, add-on fees are typically refunded. Check your booking confirmation for the specific terms applicable to your add-ons.
How do I add these services to my booking?
All add-on services are shown during the checkout process on HappyFares, on the passenger details and review screens. Simply select the ones you need before payment. None are auto-selected — every add-on requires you to actively choose it. You can add services for each passenger individually.
