HappyFares · Help · Requests · Wheelchair or special help

Wheelchair or special assistance

Tell us who needs help and on which flight. We pass it to the airline, which arranges it. Ideally send it at least 48 hours before departure.

On your ticket email and in Your trips.
What help
Which flights
Write each name as it is on the ticket.
Upload a medical document (optional)PDF or photo, up to 4 files of 8 MB each. Opens once you tick the box above.
    Request received

    Thank you. Our team has your request.

    Your request number

    Keep it to check on your request with us on WhatsApp or by email. We reach you on the mobile number or email you gave.

    What happens next
    1. You see a request number at once.
    2. We pass the request to the airline for each flight you chose.
    3. We tell you when the airline has added it, or what it needs from you.

    Good to know

    • The airline and the airport arrange the help (Booking Terms, section 6).
    • Some services, such as a stretcher, oxygen or an escort, depend on the airline and may carry its charge. We tell you before anything is charged.
    • For help on the day of travel, call us.

    Need it today?

    Call +91 70991 32130 or +91 76700 60070, or WhatsApp +91 76700 70070.