ⓘ Verified 16 May 2026 from official IndiGo sources.
Cancellation rules change frequently — always confirm at
IndiGo website before cancelling.
DGCA passenger rights (India): Under DGCA Civil Aviation Requirements (CAR Section 3, Series M, Part II),
passengers on Indian carriers are entitled to a full refund (including statutory taxes) within
7 working days for credit-card bookings and 20 working days for cash bookings when
the airline cancels or significantly reschedules a flight. For voluntary cancellations, statutory government taxes
(PSF, UDF, GST on taxes) remain refundable on request even on non-refundable fare classes.
IndiGo Cancellation Charges by Time to Departure
Cancellation fees on IndiGo are charged per passenger and depend on how many hours remain before departure when you cancel. The charges below summarise the airline's published policy for domestic and international flights. Always check fare conditions at booking, as deeply-discounted promo fares may be more restrictive than the standard cancellation slabs.
| When You Cancel | Domestic | International |
|---|---|---|
| More than 48 hours before departure | Saver ₹3,999 • Flexi Plus ₹2,499 • UpFront ₹799 • Stretch ₹3,999 • Stretch+ ₹999 This is IndiGo's 72-hours-and-beyond slab (cancel early, pay the least). Each figure is "whichever is lower of the amount or your base fare + fuel surcharge". Refund to the original payment mode in ~7 working days. | Saver, by zone (72 hr+ slab): Indian Sub-Continent (Colombo, Kathmandu, Dhaka, Malé) ₹3,999 • Middle East (Dubai, Doha, Abu Dhabi), Asia Pacific (Singapore, Bangkok, Kuala Lumpur), Far East/China (Hong Kong) & CIS ₹6,999 • Africa ₹7,999 • Europe (London, Paris, Amsterdam) ₹9,999 • Americas (New York) ₹12,999 • Australia/NZ (Sydney) ₹17,999 IndiGo prices international cancellation per zone (official rates effective 15 Apr 2026). Shown is Saver at the 72-hour-and-beyond slab (the lowest). Flexi Plus & UpFront are lower; Stretch+ is ₹2,999 (Asia/Middle East) up to ₹6,999 (Australia). Each is "whichever is lower of the fee or base fare + fuel surcharge". |
| Between 24 and 48 hours | Saver ₹4,999 • Flexi Plus ₹2,499 • UpFront ₹1,199 • Stretch ₹3,999 • Stretch+ ₹999 IndiGo's 24–72 hour slab. Note IndiGo's real boundary is 72 hours (not 48): within 72 hours of departure, Saver and Stretch jump to their higher cancellation amount. | Saver, by zone (24–72 hr): Indian Sub-Continent ₹4,999 • Middle East / Asia Pacific / Far East / CIS ₹7,999 • Africa ₹8,999 • Europe ₹11,999 • Americas ₹14,999 • Australia/NZ ₹19,999 IndiGo's 24–72 hour international slab (the real boundary is 72 hours, not 48). Flexi Plus, UpFront and Stretch+ carry lower fees in this window. |
| Between 4 and 24 hours | Saver ₹4,999 • Flexi Plus ₹3,499 • UpFront ₹1,599 • Stretch ₹5,999 • Stretch+ ₹999 IndiGo's 3–24 hour slab — the highest for most fares. Cancellation is still permitted up to 3 hours before a domestic flight. | Saver, by zone (4–24 hr, highest): Indian Sub-Continent ₹5,999 • Middle East / Asia Pacific / Far East / CIS ₹8,999 • Africa ₹9,999 • Europe ₹13,999 • Americas ₹15,999 • Australia/NZ ₹20,999 IndiGo's 4–24 hour international slab — the highest. Cancellation must be completed at least 4 hours before an international departure. |
| Less than 4 hours / no-show | No-show (T-3 hr cutoff) Cancellation closes 3 hr before scheduled departure on domestic. Inside this window the booking is a no-show: base fare + YQ forfeited; only statutory taxes (PSF/UDF/GST on taxes) refundable on request. | No-show (T-4 hr cutoff) International cancellation closes 4 hr before scheduled departure. Inside this window = no-show: base fare + YQ forfeited; only statutory taxes refundable on request. |
Which IndiGo Zone Is My Destination? — International Cancellation by Region
IndiGo prices international cancellation by geographic zone, not by individual city. Find your destination below to see its zone and the Saver cancellation charge (shown cheapest-first: 72 hr+ / 24–72 hr / 4–24 hr before departure). Flexi Plus, UpFront and Stretch+ fares are lower — see the main charges table above. Figures are official IndiGo rates effective 15 Apr 2026.
Type any IndiGo international destination to jump straight to its zone and Saver cancellation charge — no scrolling.
| Zone & Region | Destinations IndiGo flies to | Saver cancel 72hr+ / 24–72hr / 4–24hr |
|---|---|---|
| Indian Sub-Continent Zone 1 |
Colombo, Kathmandu, Dhaka, Jaffna, Malé | ₹3,999 / ₹4,999 / ₹5,999 |
| Asia Pacific Zone 2 |
Singapore, Bangkok, Phuket, Krabi, Langkawi, Penang, Kuala Lumpur, Johor Bahru, Kota Kinabalu, Jakarta, Bali (Denpasar), Medan, Surabaya, Yogyakarta, Ho Chi Minh, Hanoi, Siem Reap | ₹6,999 / ₹7,999 / ₹8,999 |
| Middle East Zone 3 |
Dubai, Abu Dhabi, Sharjah, Ras Al Khaimah, Fujairah, Muscat, Doha, Bahrain, Kuwait, Dammam, Riyadh, Jeddah, Madinah | ₹6,999 / ₹7,999 / ₹8,999 |
| CIS Zone 4 |
Baku, Tbilisi, Tashkent, Almaty | ₹6,999 / ₹7,999 / ₹8,999 |
| Africa Zone 5 |
Seychelles, Mauritius, Réunion, Nairobi, Dar es Salaam, Kilimanjaro, Cape Town, Johannesburg, Casablanca | ₹7,999 / ₹8,999 / ₹9,999 |
| China & Far East Zone 6 |
Hong Kong, Guangzhou, Shanghai, Tokyo (Haneda/Narita), Osaka (Kansai) | ₹6,999 / ₹7,999 / ₹8,999 |
| Europe Zone 7 |
London (Heathrow/Gatwick), Manchester, Birmingham, Edinburgh, Glasgow, Amsterdam, Paris, Milan, Rome, Venice, Madrid, Barcelona, Valencia, Athens, Istanbul, Tel Aviv, Brussels, Copenhagen, Vienna, Zurich, Geneva, Frankfurt, Munich, Berlin, Dublin, Prague, Lisbon | ₹9,999 / ₹11,999 / ₹13,999 |
| Americas Zone 8 |
New York, Boston, Chicago, Washington, San Francisco, Houston, Atlanta, Miami, Los Angeles, São Paulo | ₹12,999 / ₹14,999 / ₹15,999 |
| Australia & New Zealand Zone 9 |
Sydney, Melbourne, Perth, Brisbane, Adelaide, Gold Coast, Canberra, Cairns, Darwin, Hobart, Auckland, Christchurch, Queenstown, Wellington | ₹17,999 / ₹19,999 / ₹20,999 |
Worked examples: a Muscat or Dubai ticket (Middle East) has a Saver cancellation charge of ₹6,999 / ₹7,999 / ₹8,999; a Kuala Lumpur, Singapore or Bangkok ticket (Asia Pacific) is the same ₹6,999 / ₹7,999 / ₹8,999; a Kathmandu ticket (Sub-Continent) is ₹3,999 / ₹4,999 / ₹5,999; a London or Paris ticket (Europe) is ₹9,999 / ₹11,999 / ₹13,999 — shown 72 hr+ / 24–72 hr / 4–24 hr before departure, on a Saver fare. Lower fares (Flexi Plus, UpFront, Stretch+) cost less to cancel.
Don't see your exact city? Use the sector finder above — it searches every IndiGo international destination. The cancellation charge follows the zone, so any city in the same region carries the same fee. The exact amount for your ticket is shown before you confirm, on the happyfares.in Manage Booking screen.
✈️ Codeshare & partner-operated flights (Europe, Australia, the Americas)
IndiGo reaches much of Europe, Australia and the Americas through codeshare partners rather than its own aircraft — notably Qantas (Australia) and Turkish Airlines via Istanbul, plus KLM, Air France, Virgin Atlantic, Qatar Airways, Malaysia Airlines and Japan Airlines (partners subject to change). A codeshare flight carries a 6E flight number but is operated by the partner airline.
Which cancellation policy applies? Per IndiGo's official codeshare rule: if you booked through IndiGo or HappyFares, IndiGo's international zone-based cancellation policy above applies — even when Qantas, Turkish, KLM or another partner operates the flight. If you booked directly with the partner airline, that airline's policy applies instead.
Two things to know: codeshare itineraries are sold only as 6E Saver (Flexi Plus, UpFront, Stretch and the free-change 6E Flex add-on are not offered), so the Saver zone charge is the one that applies; and within 72 hours of departure any cancellation or schedule change is handled by the operating (partner) carrier, while outside 72 hours IndiGo handles it. Web check-in for codeshare legs is done at the partner's airport counter.
💡 All-inclusive pricing. IndiGo's cancellation and change fees above are quoted all-inclusive — applicable GST and any refund-processing charge are already built into the figures, so what you see is what's deducted. (Full-service carriers such as Air India, Emirates and Lufthansa add GST plus a ₹354 Refund Application Fee on top of their penalty.)
When Will I Get My IndiGo Refund?
Refund Timeline
Once your IndiGo cancellation is confirmed, the refund (after deducting cancellation charges) is processed to your original mode of payment. Credit-card refunds typically appear faster than bank transfers or wallet credits.
Refund processed within 7 working days to the original payment method per IndiGo policy. Call-centre cancellations add INR 500 per person per sector.
IndiGo Rescheduling Charges — Change Your Flight Instead
Rescheduling (also called "date change") is usually cheaper than cancelling and rebooking. If your travel dates have moved but you still want to fly with IndiGo, change the date instead of cancelling — you only pay the rescheduling fee plus any fare difference.
Domestic Reschedule
Date-change fee by fare type, plus any fare difference:
| Saver | ₹2,999 |
| Flexi Plus | ₹999 (3–72 hr) / ₹299 (72 hr+) |
| UpFront | ₹299 (3–72 hr) / FREE (72 hr+) |
| Stretch | ₹3,499 |
| Stretch+ | FREE |
International Reschedule
Saver date-change by zone, plus fare difference:
| Indian Sub-Continent | ₹2,999 |
| Middle East / Asia Pacific / CIS | ₹3,999 |
| Far East / China & Africa | ₹5,999 |
| Europe | ₹7,999 |
| Americas / Australia | ₹12,999 |
Other international fares: Flexi Plus ₹1,999–₹5,999 (just ₹299–₹499 at 72 hr+) • UpFront ₹999 (FREE at 72 hr+) • Stretch+ ₹999.
Date-change fee is per passenger, plus any fare difference. Each is "whichever is lower of the fee or your base fare + fuel surcharge". FREE within the 48-hour Look-in window if departure is 7+ days away (domestic) / 15+ days away (international). Rates effective 15 Apr 2026, official IndiGo source.
IndiGo No-Show Policy — What If I Miss My Flight?
No-Show Rule
Domestic cancellation cut-off is 3 hours before scheduled departure; international is 4 hours. Inside that window the booking is treated as a no-show — base fare and fuel surcharge (YQ) are forfeited. Only statutory taxes (PSF, UDF, GST on taxes) are refundable on request via the IndiGo website.
Pro tip: If you know you cannot make the flight, cancel online before departure — even a last-minute cancellation usually preserves more value than a no-show. Statutory taxes (PSF, UDF, GST on taxes) are always refundable on request, even on no-show bookings.
Which IndiGo Fares Are Non-Refundable?
Non-Refundable / Restricted Fares
- Special promotional or sale fares (refer to fare conditions at booking)
- Tickets cancelled inside the 3 hr (domestic) / 4 hr (international) no-show window — only statutory taxes refunded
- Reward / 6E Rewards point-redemption tickets follow programme-specific rules
Note: even on non-refundable fares, statutory government taxes are refundable on request. The fare component is forfeited but PSF, UDF, and GST on taxes can be claimed back.
IndiGo Fare Lock / Hold Option
Hold the Fare Before Cancelling
6E Fare Hold add-on lets you lock the displayed fare for 48 hours (pay later). Not a free-cancellation product — it secures price, not booking.
How to Cancel Your IndiGo Ticket — Step by Step
- Visit www.goindigo.in or open the HappyFares My Bookings page on happyfares.in.
- Enter your 6-character PNR (booking reference) and the lead passenger's last name.
- Click "Cancel Booking" and select the passengers and segments you want to cancel.
- Review the cancellation charges shown on screen against the time-to-departure brackets above.
- Confirm the cancellation — you will receive an email acknowledgement with a cancellation reference.
- Refund is processed in Refund processed within 7 working days to the original payment method per IndiGo policy. Call-centre cancellations add INR 500 per person per sector. to your original mode of payment.
Where Can I Cancel My IndiGo Booking?
Cancellation Channels
- goindigo.in (Plan B / Edit Booking)
- IndiGo mobile app (My Bookings → Cancel)
- HappyFares My Bookings (if booked on HappyFares)
- IndiGo customer care: 0124-617 3838 (adds INR 500/person/sector call-centre fee)
DGCA Passenger Rights — What If IndiGo Cancels My Flight?
DGCA CAR Section 3, Series M, Part IV — Indian carriers
Under the DGCA's Civil Aviation Requirements, if IndiGo cancels your flight or makes a schedule change of more than 2 hours without offering a viable alternative, you are entitled to:
- A full refund of the ticket (including all fare components and taxes), processed within 7 working days; OR
- An alternate flight on the same airline at no extra cost (subject to availability); OR
- Compensation of ₹5,000–10,000 plus refund/alternate flight, depending on flight duration, if cancellation is at the airline's discretion (not weather/force majeure).
Force majeure exception: Bad weather, ATC restrictions, security situations and similar unavoidable circumstances are treated as force majeure — only refund or alternate flight applies, no cash compensation. Always retain your boarding pass and any communication from IndiGo.
Looking to rebook? Find a new fare on HappyFares with no convenience fee.
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IndiGo Cancellation — Frequently Asked Questions
IndiGo allows ticket cancellation up to flight departure time, with cancellation charges that increase as you get closer to departure. The earliest bracket (more than 48 hours before departure) carries the lowest fee at Saver ₹3,999 • Flexi Plus ₹2,499 • UpFront ₹799 • Stretch ₹3,999 • Stretch+ ₹999 for domestic and Saver, by zone (72 hr+ slab): Indian Sub-Continent (Colombo, Kathmandu, Dhaka, Malé) ₹3,999 • Middle East (Dubai, Doha, Abu Dhabi), Asia Pacific (Singapore, Bangkok, Kuala Lumpur), Far East/China (Hong Kong) & CIS ₹6,999 • Africa ₹7,999 • Europe (London, Paris, Amsterdam) ₹9,999 • Americas (New York) ₹12,999 • Australia/NZ (Sydney) ₹17,999 for international. Cancellation closer to departure attracts higher fees, and a no-show forfeits the entire fare on most fare classes. Statutory taxes are always refundable on request.
Yes. Under DGCA rules and IndiGo's 24-hour Look-In window, you can cancel or reschedule your ticket free of charge within 24 hours of booking, provided the scheduled departure is at least 7 days away (domestic) or 15 days away (international). Any fare difference on rescheduling is still payable. After this 24-hour window, standard cancellation fees apply.
IndiGo cancellation charges depend on time-to-departure and route. For domestic flights: Saver ₹3,999 • Flexi Plus ₹2,499 • UpFront ₹799 • Stretch ₹3,999 • Stretch+ ₹999 more than 48 hours out, Saver ₹4,999 • Flexi Plus ₹2,499 • UpFront ₹1,199 • Stretch ₹3,999 • Stretch+ ₹999 between 24-48 hours, and Saver ₹4,999 • Flexi Plus ₹3,499 • UpFront ₹1,599 • Stretch ₹5,999 • Stretch+ ₹999 between 4-24 hours. International flights: Saver, by zone (72 hr+ slab): Indian Sub-Continent (Colombo, Kathmandu, Dhaka, Malé) ₹3,999 • Middle East (Dubai, Doha, Abu Dhabi), Asia Pacific (Singapore, Bangkok, Kuala Lumpur), Far East/China (Hong Kong) & CIS ₹6,999 • Africa ₹7,999 • Europe (London, Paris, Amsterdam) ₹9,999 • Americas (New York) ₹12,999 • Australia/NZ (Sydney) ₹17,999 more than 48 hours out, scaling up to Saver, by zone (4–24 hr, highest): Indian Sub-Continent ₹5,999 • Middle East / Asia Pacific / Far East / CIS ₹8,999 • Africa ₹9,999 • Europe ₹13,999 • Americas ₹15,999 • Australia/NZ ₹20,999 closer to departure. Less than 4 hours before departure typically forfeits the full fare.
You can cancel your IndiGo ticket online at www.goindigo.in (Manage Booking), through the IndiGo mobile app, or via HappyFares My Bookings if you booked on HappyFares. Enter your PNR and last name, select "Cancel Booking", review the charges, and confirm. You will receive an email acknowledgement, and the refund is processed in Refund processed within 7 working days to the original payment method per IndiGo policy. Call-centre cancellations add INR 500 per person per sector. to your original mode of payment.
IndiGo processes cancellation refunds in Refund processed within 7 working days to the original payment method per IndiGo policy. Call-centre cancellations add INR 500 per person per sector.. Credit-card refunds typically reflect faster than bank transfers or wallet credits. The refund goes to your original mode of payment (not as voucher/credit unless you specifically choose that option). If your refund is delayed beyond the published timeline, contact IndiGo customer care at 0124-617 3838 with your cancellation reference number.
Most IndiGo tickets are refundable subject to the cancellation charges shown in the table above. However, the following fare classes are non-refundable except for statutory taxes: Special promotional or sale fares (refer to fare conditions at booking), Tickets cancelled inside the 3 hr (domestic) / 4 hr (international) no-show window — only statutory taxes refunded, Reward / 6E Rewards point-redemption tickets follow programme-specific rules. Always check fare conditions at the time of booking — promotional and deeply-discounted fares are usually the most restrictive. Even on non-refundable fares, you can claim back PSF, UDF, and GST on taxes on request.
If IndiGo cancels your flight, the DGCA's Civil Aviation Requirements (CAR Section 3, Series M, Part IV) entitle you to a full refund within 7 working days, or an alternate flight at no extra cost, or compensation of ₹5,000-10,000 plus refund/rebooking depending on flight duration. Force-majeure events (weather, ATC, security) are exempt from cash compensation but you still get a full refund or alternate flight.
Yes, rescheduling is usually cheaper than cancelling and rebooking. Domestic rescheduling: Date-change fee by fare type, plus any fare difference (verified goindigo.in, 9 Jun 2026): Saver ₹2,999 • Flexi Plus ₹999 (3–72 hr) / ₹299 (72 hr+) • UpFront ₹299 (3–72 hr) / FREE (72 hr+) • Stretch ₹3,499 • Stretch+ FREE. Each is "whichever is lower of the fee or base fare + fuel surcharge". Free within the 48-hour Look-in if departure is 7+ days away — changing the date is usually cheaper than cancel + rebook. International rescheduling: Saver date-change by zone, plus fare difference: Indian Sub-Continent ₹2,999 • Middle East / Asia Pacific / CIS ₹3,999 • Far East/China & Africa ₹5,999 • Europe ₹7,999 • Americas / Australia ₹12,999. Flexi Plus ₹1,999–₹5,999 (just ₹299–₹499 at 72 hr+); UpFront ₹999 (free 72 hr+); Stretch+ ₹999. Free within the 48-hour Look-in if departure is 15+ days away. Rates effective 15 Apr 2026. You only pay the change fee plus any fare difference for the new date. Rescheduling is not available on the most restrictive fare classes — check fare conditions at booking. Use the same www.goindigo.in Manage Booking flow to change dates instead of cancelling.
Domestic cancellation cut-off is 3 hours before scheduled departure; international is 4 hours. Inside that window the booking is treated as a no-show — base fare and fuel surcharge (YQ) are forfeited. Only statutory taxes (PSF, UDF, GST on taxes) are refundable on request via the IndiGo website. To avoid forfeiting your fare entirely, always cancel online before departure even if it is last-minute. The cancellation charge will usually be lower than a complete fare forfeit. Statutory government taxes (PSF, UDF, GST on taxes) remain refundable even on no-show bookings — submit a tax-refund request at www.goindigo.in or via HappyFares.
Changing the date is almost always cheaper than cancelling and rebooking. When you cancel you lose the cancellation penalty AND have to buy a brand-new ticket at today's fare; when you reschedule you pay only the date-change fee plus any fare difference. On IndiGo the domestic date-change fee is typically lower than the cancellation fee, and it is free inside the look-in window when departure is far enough away. The only time cancel-and-rebook wins is if a fresh fare for your new date is dramatically lower than your original. HappyFares shows both the change fee and the cancellation deduction side by side before you confirm.
Cancel through the channel you booked on. If you booked on HappyFares, cancel from HappyFares My Bookings — for an agency-issued ticket the airline routes the refund back through the booking source anyway, and cancelling directly with IndiGo can get the request rejected or the refund stuck. The refund timeline itself is set by IndiGo (Refund processed within 7 working days to the original payment method per IndiGo policy. Call-centre cancellations add INR 500 per person per sector.), not by who you cancel through, so neither route is genuinely "faster" — but using the correct channel avoids a bounced request and a delayed refund. The money returns to your original payment method either way.
IndiGo is a low-cost carrier, so its cancellation fee is quoted all-inclusive — GST is already built into the fee and there is no separate GST line to claim back. The GST charged on the portion of your fare that gets refunded comes back automatically with that refund, and statutory taxes (PSF, UDF, ASF and the GST on them) are always refundable on request. If you booked on a company GST number, download the GST invoice from Manage Booking for input credit.
Convenience, booking and payment-handling fees charged at the time of booking are generally NON-refundable — they cover the transaction and processing cost and are retained even on a full cancellation (when IndiGo itself cancels the flight you can dispute the service fee). What is always refundable is the statutory tax component — PSF, UDF, ASF and the GST on those taxes. On HappyFares the cancellation review screen shows exactly which parts of your payment are refundable and which are retained before you confirm.
Yes. Even on a no-show, the statutory airport and government taxes — User Development Fee (UDF), Passenger Service Fee (PSF), Aviation Security Fee (ASF) and the GST charged on those taxes — remain refundable on request. Only the base fare and fuel surcharge (YQ) are forfeited when you miss the flight. The catch: IndiGo does not auto-refund a no-show — you must raise a tax-refund request through www.goindigo.in Manage Booking or HappyFares My Bookings (usually within 6 months). This is the single most-missed refund — most no-show travellers never claim the taxes they are owed.
Yes. On a multi-passenger PNR you can cancel one or more individual travellers while everyone else keeps their seats. The cancellation fee applies per passenger cancelled — dropping 1 of 4 charges one fee, not four. An infant booked against a cancelled adult is cancelled with that adult. Do it on www.goindigo.in Manage Booking (select the passenger to cancel) or on HappyFares My Bookings. Note: on a special group or round-trip fare, removing a passenger can occasionally reprice the remaining seats — the review screen shows any change before you confirm.
Usually yes on a standard round-trip (two one-way fares combined) — cancel the return sector and the cancellation fee applies only to that leg, leaving the onward flight active. On a special round-trip fare sold as a single unit, cancelling one leg can reprice or void the other, so check the fare rule first. Statutory taxes on the cancelled sector are refundable. Cancel the specific segment via www.goindigo.in Manage Booking or HappyFares My Bookings rather than cancelling the whole booking.
Pay only the date-change fee plus fare difference, and change as early as you can. Three ways to keep it to a minimum: (1) change inside the free look-in window — IndiGo waives the change fee within 24 hours of booking (IndiGo runs a 48-hour window) when departure is 7+ days away domestic / 15+ days international, so you pay only the fare difference; (2) change online — a counter or call-centre change adds a service fee; (3) pick a cheaper date so the fare difference is ₹0 or negative. Rescheduling is almost always cheaper than cancelling and rebooking. IndiGo domestic date-change: Date-change fee by fare type, plus any fare difference (verified goindigo.in, 9 Jun 2026): Saver ₹2,999 • Flexi Plus ₹999 (3–72 hr) / ₹299 (72 hr+) • UpFront ₹299 (3–72 hr) / FREE (72 hr+) • Stretch ₹3,499 • Stretch+ FREE. Each is "whichever is lower of the fee or base fare + fuel surcharge". Free within the 48-hour Look-in if departure is 7+ days away — changing the date is usually cheaper than cancel + rebook.
Generally no. When you move to a cheaper date you still pay the date-change fee, but the lower fare difference is normally NOT returned to you as cash — you simply pay ₹0 extra, and the saving is not refunded. A few flexible fare brands credit the difference as a residual or credit-shell rather than cash; check your fare rule. If you genuinely want the lower price back as money, the only route is to cancel and rebook and absorb the cancellation fee — which is rarely worth it. HappyFares shows the new total before you commit to the change.
On a non-refundable fare the base fare and fuel surcharge are forfeited, but you still get back ALL statutory taxes — PSF, UDF, ASF and the GST charged on them — on request. So your refund equals the tax component of the ticket (often a few hundred to a couple of thousand rupees domestically, more on international tickets), with nothing else deducted. Add-ons you paid for (seat, meal, extra baggage) are not refunded on a passenger-initiated cancellation. The exact refundable amount is shown on the cancellation review screen before you confirm — so you never have to guess.
Standard travel insurance covers cancellation only for INSURED reasons — medical emergency, hospitalisation, death in the family, natural disaster or visa rejection — not change-of-mind or finding a cheaper fare. If you bought a cancellation-protection ("zero cancellation") add-on at booking, it typically waives or refunds the cancellation fee within stated limits, often only outside 24–72 hours of departure. To claim: cancel the ticket, then file with the insurer or add-on provider using the cancellation invoice, the refund-reference number and (for medical claims) supporting documents — usually within 30 days. IndiGo's statutory taxes are refunded regardless of any insurance.
On most airline Manage-Booking portals (including IndiGo's), "Cancel Booking" cancels the ENTIRE PNR — all passengers and all flights — and starts the full refund, while "Cancel Flight" or "Cancel Segment" cancels only the flight you select, leaving the rest of the itinerary active. Use "Cancel Booking" only when you want to drop the whole trip. If you just want to drop one leg of a round-trip, one city-pair of a multi-city, or one passenger, use the segment- or passenger-level option so you do not forfeit the parts you still need. The fee is charged only on what you actually cancel.
If your refund is past IndiGo's published timeline (Refund processed within 7 working days to the original payment method per IndiGo policy. Call-centre cancellations add INR 500 per person per sector.): (1) check status on www.goindigo.in Manage Booking or HappyFares My Bookings using your cancellation reference; (2) contact IndiGo customer care (0124-617 3838) with the cancellation reference and your original payment-method last 4 digits; (3) for any flight to or from India, raise a grievance on AirSewa, the Government of India's MoCA portal (airsewa.gov.in or the AirSewa app) — airlines are required to respond there, and you can escalate to the DGCA if it stays unresolved; (4) as a last resort, a card chargeback through your bank (within 120 days) recovers a stuck card refund. Booked on HappyFares? We chase IndiGo's refund desk directly — the fastest path.
IndiGo ticket cancellation refund flow: (1) Cancel via www.goindigo.in Manage Booking → confirmation screen shows the refund amount AFTER deducting the cancellation charge. (2) Save the Refund Reference Number from the cancellation email. (3) Refund credit to your original payment method takes Refund processed within 7 working days to the original payment method per IndiGo policy. Call-centre cancellations add INR 500 per person per sector.. (4) If you booked on HappyFares, you can also trigger the cancellation from HappyFares My Bookings; we relay the cancellation to IndiGo's GDS and surface the refund status. Statutory taxes (PSF, UDF, GST on taxes) are always refunded — even on non-refundable fare classes and no-show bookings.
The IndiGo refund policy lets you cancel any ticket up to flight departure and receive a refund to your original mode of payment, minus the cancellation charge for that fare class. Domestic refunds typically deduct Saver ₹3,999 • Flexi Plus ₹2,499 • UpFront ₹799 • Stretch ₹3,999 • Stretch+ ₹999 when cancelled more than 48 hours before departure. International refunds depend on fare brand and time-to-departure. Statutory taxes (PSF, UDF, GST on taxes) are refundable on every cancellation including no-show bookings. Refund credit timeline: Refund processed within 7 working days to the original payment method per IndiGo policy. Call-centre cancellations add INR 500 per person per sector.
IndiGo refund time: Refund processed within 7 working days to the original payment method per IndiGo policy. Call-centre cancellations add INR 500 per person per sector.. Card refunds typically arrive in 5-7 working days; bank transfers and wallet credits may take 7-10 working days; Miles/loyalty points redeposit in 5-7 working days. Per DGCA Civil Aviation Requirements (for Indian carriers), credit-card refunds must complete within 7 working days of the cancellation request; bank-transfer and cheque refunds within 30 days. Track your refund status using your cancellation reference at www.goindigo.in.
Check your IndiGo refund status in three ways: (1) Open www.goindigo.in Manage Booking, enter PNR + last name, view "Refund Status" tab. (2) Open the IndiGo mobile app, go to My Trips → Cancelled bookings → tap the booking for status detail. (3) On HappyFares, log in and open My Bookings → Cancellation history. If the refund is delayed beyond the published timeline (Refund processed within 7 working days to the original payment method per IndiGo policy. Call-centre cancellations add INR 500 per person per sector.), contact IndiGo customer care at 0124-617 3838 with your cancellation reference number and original payment-method last 4 digits.
IndiGo customer care number (India): 0124-617 3838. For refund-specific questions, ask the agent to route you to the Refunds team and quote your cancellation reference. IndiGo customer care operates 24x7 in English and Hindi. For HappyFares-booked tickets, you can also call HappyFares support — refund follow-up is faster from our team because we hold the GDS booking reference.
IndiGo refund customer care: (1) Call IndiGo at 0124-617 3838 and request the Refunds desk. (2) Email refunds via www.goindigo.in contact form — attach booking confirmation + cancellation acknowledgement. (3) HappyFares customer support (write2shanti@gmail.com or call +91 76700 70070) for tickets booked on HappyFares — we escalate to IndiGo's GDS desk directly. Always have your PNR, cancellation reference, and original payment-method screenshot ready.
IndiGo fare rules vary by fare brand and route. Domestic IndiGo flights typically offer multiple fare tiers (e.g. base/saver, flexi, premium) — higher tiers cost more upfront but include free changes/cancellations or higher refunds. International IndiGo routes follow the carrier's brand structure with Lite/Standard/Flex variants. The most-restrictive fare buckets (typically called Lite, Saver, Basic, or Value) are non-refundable except for taxes. Always check fare conditions at booking; HappyFares displays the cancellation/change rules in the fare comparison panel before you pay.
Most Indian carriers waive the cancellation fee within 24 hours of booking when departure is at least 7 days away — Air India, SpiceJet, Akasa, Air India Express, Star Air and Alliance Air all honour this look-in window (IndiGo instead runs a 48-hour free-change/cancel window on direct goindigo.in bookings, when departure is 7+ days away domestic / 15+ international). Outside the window, IndiGo charges depend on fare and time-to-departure — domestic cancellation runs Saver ₹3,999 • Flexi Plus ₹2,499 • UpFront ₹799 • Stretch ₹3,999 • Stretch+ ₹999 more than 48 hours out. HappyFares shows the exact deduction before you confirm.
If your IndiGo flight is delayed, the DGCA Civil Aviation Requirements protect you: (1) Delay >2 hours: free meal/refreshments at the airport. (2) Delay >6 hours: refund OR alternate IndiGo flight + meal voucher. (3) Cancellation by IndiGo: full refund within 7 working days OR rebooking on next available IndiGo flight at no charge OR ₹5,000-10,000 compensation depending on route. (4) Force-majeure delays (weather, ATC, security) are exempt from cash compensation but the refund/rebooking right stays. Save the delay SMS and boarding pass — they're your proof for the refund claim.
IndiGo ticket cancellation online — step-by-step: (1) Go to www.goindigo.in → Manage Booking. (2) Enter PNR (6 characters) + Last Name. (3) Select the segment(s) to cancel — full or partial. (4) Review cancellation charges and refund amount on the confirmation screen. (5) Click "Cancel & Refund" — you receive an email confirmation immediately with a Refund Reference Number. (6) Refund is credited to your original payment method in Refund processed within 7 working days to the original payment method per IndiGo policy. Call-centre cancellations add INR 500 per person per sector.. Tip: cancelling online via Manage Booking is cheaper than phone-cancellation on most IndiGo fares — call-centre cancellations may add a small service fee.
IndiGo Manage Booking is the self-service portal on www.goindigo.in where you can: cancel a ticket and start the refund, change travel dates (pay difference + change fee), select or change seats, pre-book meals/baggage/lounge access, web check-in, download invoice/GST receipt, request a wheelchair or special meal, and check refund status. Login uses PNR + Last Name (no password required). HappyFares My Bookings mirrors most of these functions if you booked via HappyFares — refund start, web check-in, GST invoice. For complex changes that Manage Booking can't handle (codeshare segments, multi-city itineraries), call IndiGo at 0124-617 3838.
Refund = (Total fare paid) − (Cancellation charge for your fare class and time-to-departure) + (Statutory taxes always refunded). For IndiGo domestic, the cancellation deduction is roughly: Saver ₹3,999 • Flexi Plus ₹2,499 • UpFront ₹799 • Stretch ₹3,999 • Stretch+ ₹999 more than 48 hours out, Saver ₹4,999 • Flexi Plus ₹2,499 • UpFront ₹1,199 • Stretch ₹3,999 • Stretch+ ₹999 between 24-48h, and Saver ₹4,999 • Flexi Plus ₹3,499 • UpFront ₹1,599 • Stretch ₹5,999 • Stretch+ ₹999 between 4-24h. For IndiGo international, charges depend on fare brand and region. A typical economy ticket cancelled 4+ days before departure recovers about 70-85% of the fare. Lowest fare buckets (Lite/Saver/Basic) only return statutory taxes. The exact refund amount is displayed BEFORE you confirm cancellation, on the www.goindigo.in Manage Booking review screen.
Quickest path to IndiGo refund: (1) Cancel ONLINE via www.goindigo.in Manage Booking (not phone — phone adds processing time). (2) Cancel as EARLY as possible — every 24-48 hour bracket you cross before departure increases the deduction. (3) Use the ORIGINAL payment method for fastest refund — credit cards typically refund in 5-7 working days; bank transfers take 7-10 days; international cards may take longer due to FX settlement. (4) For HappyFares-booked tickets, our easy refund tracker pushes the refund through IndiGo's GDS API — try it at HappyFares My Bookings. (5) After cancellation, save the Refund Reference Number; quote it in any follow-up with IndiGo customer care (0124-617 3838).
IndiGo Flexi Plus fare cancellation charges (official, effective 15 Apr 2026): domestic — ₹2,499 if cancelled 72+ hours before departure, ₹2,499 between 24–72 hours, and ₹3,499 between 3–24 hours (per passenger; whichever is lower of the fee or base fare + fuel surcharge); inside 3 hours it is a no-show. International — priced by zone, up to ₹7,999 (72 hr+), ₹8,999 (24–72 hr) and ₹8,999 (4–24 hr) on the costliest European sectors, and lower for the Gulf, Asia-Pacific and Sub-Continent. Flexi Plus date-change is just ₹999 (3–72 hr) or ₹299 (72 hr+) domestic, and it includes one free change inside the 48-hour Look-in if the new flight is 7+ days out — more flexible than 6E Saver, below the top-tier IndiGo UpFront.
IndiGo 6E Saver is the entry-level fare. Cancellation charges (official, effective 15 Apr 2026): domestic ₹3,999 if cancelled 72+ hours before departure, ₹4,999 between 24–72 hours, and ₹4,999 between 3–24 hours; inside 3 hours it is a no-show (base fare + fuel surcharge forfeited, statutory taxes still refundable). International is priced by zone — from ₹3,999 / ₹4,999 / ₹5,999 on the Sub-Continent up to ₹9,999 / ₹11,999 / ₹13,999 to Europe (72 hr+ / 24–72 hr / 4–24 hr). 6E Saver includes 15 kg checked + 7 kg cabin baggage. For lower cancellation fees and more flexibility, look at Flexi Plus or IndiGo UpFront. Note: IndiGo does not currently sell a "Lite" cabin-only fare on domestic — 6E Saver is the lowest tier available.
IndiGo UpFront (the current premium-economy tier — it replaced the legacy "Super 6E" brand in the 2024 IndiGo rebrand) carries the LOWEST cancellation fees of all 6E economy fare brands: domestic ₹799 if cancelled 72+ hours out, ₹1,199 between 24–72 hours, ₹1,599 between 3–24 hours; date-change is just ₹299 (3–72 hr) or FREE at 72 hr+. International cancellation runs roughly ₹1,499–₹2,999 by zone. IndiGo UpFront includes 20 kg checked baggage, a front-row seat (rows 1-3, no extra fee), priority boarding (Group 1), and a complimentary hot meal. The 48-hour Look-In window (free changes if departure is 7+ days away) is available on IndiGo UpFront too. Refund processes to your original payment method in ~7 working days. Note: if you have older bookings with "Super 6E" listed, those follow the same IndiGo UpFront rules going forward.
IndiGo Business Class offers 2 fare tiers — Stretch and Stretch Plus — on select domestic metro and long-haul A321 routes. Stretch is the entry-level business product: premium seat with extra legroom, complimentary meal + beverage, priority boarding, and 25 kg checked baggage. Stretch Plus is the top business tier: lie-flat-style seating where available, premium meal, priority lounge access on select metros, 30+ kg checked baggage, and the lowest change/cancellation fees in the IndiGo product range. Both tiers include free seat selection. Cancellation/change rules on Stretch and Stretch Plus follow the IndiGo standard policy with reduced fees vs Economy tiers — verify your exact fare conditions on goindigo.in or in your HappyFares booking confirmation.
IndiGo's "Super 6E" fare brand was discontinued in 2024 and renamed to IndiGo UpFront with revised benefits. If you are looking for the premium IndiGo fare tier (front-row seat + hot meal + priority boarding + 20 kg baggage + lowest change/cancel fees), book IndiGo UpFront on goindigo.in or HappyFares. Older bookings made under the "Super 6E" label before the rebrand continue to follow IndiGo UpFront cancellation rules and refund timelines today — there is no functional difference for legacy ticket-holders.
Dubai is in IndiGo's Middle East zone (Zone 3) under its international zone-based pricing. On a Saver fare, the IndiGo cancellation charge for a Dubai ticket is ₹6,999 if you cancel 72+ hours before departure, ₹7,999 within 24–72 hours, and ₹8,999 within 4–24 hours — per passenger, and always "whichever is lower of the fee or your base fare + fuel surcharge". Flexi Plus, UpFront and Stretch+ fares carry lower cancellation fees. Cancellation must be completed at least 4 hours before an international departure; cancelling within 24 hours of booking is free when travel is 15+ days away. Rates effective 15 April 2026. You can cancel a Dubai booking on happyfares.in under My Trips.
Abu Dhabi is in IndiGo's Middle East zone (Zone 3) under its international zone-based pricing. On a Saver fare, the IndiGo cancellation charge for a Abu Dhabi ticket is ₹6,999 if you cancel 72+ hours before departure, ₹7,999 within 24–72 hours, and ₹8,999 within 4–24 hours — per passenger, and always "whichever is lower of the fee or your base fare + fuel surcharge". Flexi Plus, UpFront and Stretch+ fares carry lower cancellation fees. Cancellation must be completed at least 4 hours before an international departure; cancelling within 24 hours of booking is free when travel is 15+ days away. Rates effective 15 April 2026. You can cancel a Abu Dhabi booking on happyfares.in under My Trips.
Muscat is in IndiGo's Middle East zone (Zone 3) under its international zone-based pricing. On a Saver fare, the IndiGo cancellation charge for a Muscat ticket is ₹6,999 if you cancel 72+ hours before departure, ₹7,999 within 24–72 hours, and ₹8,999 within 4–24 hours — per passenger, and always "whichever is lower of the fee or your base fare + fuel surcharge". Flexi Plus, UpFront and Stretch+ fares carry lower cancellation fees. Cancellation must be completed at least 4 hours before an international departure; cancelling within 24 hours of booking is free when travel is 15+ days away. Rates effective 15 April 2026. You can cancel a Muscat booking on happyfares.in under My Trips.
Doha is in IndiGo's Middle East zone (Zone 3) under its international zone-based pricing. On a Saver fare, the IndiGo cancellation charge for a Doha ticket is ₹6,999 if you cancel 72+ hours before departure, ₹7,999 within 24–72 hours, and ₹8,999 within 4–24 hours — per passenger, and always "whichever is lower of the fee or your base fare + fuel surcharge". Flexi Plus, UpFront and Stretch+ fares carry lower cancellation fees. Cancellation must be completed at least 4 hours before an international departure; cancelling within 24 hours of booking is free when travel is 15+ days away. Rates effective 15 April 2026. You can cancel a Doha booking on happyfares.in under My Trips.
Jeddah is in IndiGo's Middle East zone (Zone 3) under its international zone-based pricing. On a Saver fare, the IndiGo cancellation charge for a Jeddah ticket is ₹6,999 if you cancel 72+ hours before departure, ₹7,999 within 24–72 hours, and ₹8,999 within 4–24 hours — per passenger, and always "whichever is lower of the fee or your base fare + fuel surcharge". Flexi Plus, UpFront and Stretch+ fares carry lower cancellation fees. Cancellation must be completed at least 4 hours before an international departure; cancelling within 24 hours of booking is free when travel is 15+ days away. Rates effective 15 April 2026. You can cancel a Jeddah booking on happyfares.in under My Trips.
Riyadh is in IndiGo's Middle East zone (Zone 3) under its international zone-based pricing. On a Saver fare, the IndiGo cancellation charge for a Riyadh ticket is ₹6,999 if you cancel 72+ hours before departure, ₹7,999 within 24–72 hours, and ₹8,999 within 4–24 hours — per passenger, and always "whichever is lower of the fee or your base fare + fuel surcharge". Flexi Plus, UpFront and Stretch+ fares carry lower cancellation fees. Cancellation must be completed at least 4 hours before an international departure; cancelling within 24 hours of booking is free when travel is 15+ days away. Rates effective 15 April 2026. You can cancel a Riyadh booking on happyfares.in under My Trips.
Bangkok is in IndiGo's Asia Pacific zone (Zone 2) under its international zone-based pricing. On a Saver fare, the IndiGo cancellation charge for a Bangkok ticket is ₹6,999 if you cancel 72+ hours before departure, ₹7,999 within 24–72 hours, and ₹8,999 within 4–24 hours — per passenger, and always "whichever is lower of the fee or your base fare + fuel surcharge". Flexi Plus, UpFront and Stretch+ fares carry lower cancellation fees. Cancellation must be completed at least 4 hours before an international departure; cancelling within 24 hours of booking is free when travel is 15+ days away. Rates effective 15 April 2026. You can cancel a Bangkok booking on happyfares.in under My Trips.
Singapore is in IndiGo's Asia Pacific zone (Zone 2) under its international zone-based pricing. On a Saver fare, the IndiGo cancellation charge for a Singapore ticket is ₹6,999 if you cancel 72+ hours before departure, ₹7,999 within 24–72 hours, and ₹8,999 within 4–24 hours — per passenger, and always "whichever is lower of the fee or your base fare + fuel surcharge". Flexi Plus, UpFront and Stretch+ fares carry lower cancellation fees. Cancellation must be completed at least 4 hours before an international departure; cancelling within 24 hours of booking is free when travel is 15+ days away. Rates effective 15 April 2026. You can cancel a Singapore booking on happyfares.in under My Trips.
Kuala Lumpur is in IndiGo's Asia Pacific zone (Zone 2) under its international zone-based pricing. On a Saver fare, the IndiGo cancellation charge for a Kuala Lumpur ticket is ₹6,999 if you cancel 72+ hours before departure, ₹7,999 within 24–72 hours, and ₹8,999 within 4–24 hours — per passenger, and always "whichever is lower of the fee or your base fare + fuel surcharge". Flexi Plus, UpFront and Stretch+ fares carry lower cancellation fees. Cancellation must be completed at least 4 hours before an international departure; cancelling within 24 hours of booking is free when travel is 15+ days away. Rates effective 15 April 2026. You can cancel a Kuala Lumpur booking on happyfares.in under My Trips.
Phuket is in IndiGo's Asia Pacific zone (Zone 2) under its international zone-based pricing. On a Saver fare, the IndiGo cancellation charge for a Phuket ticket is ₹6,999 if you cancel 72+ hours before departure, ₹7,999 within 24–72 hours, and ₹8,999 within 4–24 hours — per passenger, and always "whichever is lower of the fee or your base fare + fuel surcharge". Flexi Plus, UpFront and Stretch+ fares carry lower cancellation fees. Cancellation must be completed at least 4 hours before an international departure; cancelling within 24 hours of booking is free when travel is 15+ days away. Rates effective 15 April 2026. You can cancel a Phuket booking on happyfares.in under My Trips.
Bali is in IndiGo's Asia Pacific zone (Zone 2) under its international zone-based pricing. On a Saver fare, the IndiGo cancellation charge for a Bali ticket is ₹6,999 if you cancel 72+ hours before departure, ₹7,999 within 24–72 hours, and ₹8,999 within 4–24 hours — per passenger, and always "whichever is lower of the fee or your base fare + fuel surcharge". Flexi Plus, UpFront and Stretch+ fares carry lower cancellation fees. Cancellation must be completed at least 4 hours before an international departure; cancelling within 24 hours of booking is free when travel is 15+ days away. Rates effective 15 April 2026. You can cancel a Bali booking on happyfares.in under My Trips.
Kathmandu is in IndiGo's Indian Sub-Continent zone (Zone 1) under its international zone-based pricing. On a Saver fare, the IndiGo cancellation charge for a Kathmandu ticket is ₹3,999 if you cancel 72+ hours before departure, ₹4,999 within 24–72 hours, and ₹5,999 within 4–24 hours — per passenger, and always "whichever is lower of the fee or your base fare + fuel surcharge". Flexi Plus, UpFront and Stretch+ fares carry lower cancellation fees. Cancellation must be completed at least 4 hours before an international departure; cancelling within 24 hours of booking is free when travel is 15+ days away. Rates effective 15 April 2026. You can cancel a Kathmandu booking on happyfares.in under My Trips.
Colombo is in IndiGo's Indian Sub-Continent zone (Zone 1) under its international zone-based pricing. On a Saver fare, the IndiGo cancellation charge for a Colombo ticket is ₹3,999 if you cancel 72+ hours before departure, ₹4,999 within 24–72 hours, and ₹5,999 within 4–24 hours — per passenger, and always "whichever is lower of the fee or your base fare + fuel surcharge". Flexi Plus, UpFront and Stretch+ fares carry lower cancellation fees. Cancellation must be completed at least 4 hours before an international departure; cancelling within 24 hours of booking is free when travel is 15+ days away. Rates effective 15 April 2026. You can cancel a Colombo booking on happyfares.in under My Trips.
Malé is in IndiGo's Indian Sub-Continent zone (Zone 1) under its international zone-based pricing. On a Saver fare, the IndiGo cancellation charge for a Malé ticket is ₹3,999 if you cancel 72+ hours before departure, ₹4,999 within 24–72 hours, and ₹5,999 within 4–24 hours — per passenger, and always "whichever is lower of the fee or your base fare + fuel surcharge". Flexi Plus, UpFront and Stretch+ fares carry lower cancellation fees. Cancellation must be completed at least 4 hours before an international departure; cancelling within 24 hours of booking is free when travel is 15+ days away. Rates effective 15 April 2026. You can cancel a Malé booking on happyfares.in under My Trips.
Istanbul is in IndiGo's Europe zone (Zone 7) under its international zone-based pricing. On a Saver fare, the IndiGo cancellation charge for a Istanbul ticket is ₹9,999 if you cancel 72+ hours before departure, ₹11,999 within 24–72 hours, and ₹13,999 within 4–24 hours — per passenger, and always "whichever is lower of the fee or your base fare + fuel surcharge". Flexi Plus, UpFront and Stretch+ fares carry lower cancellation fees. Cancellation must be completed at least 4 hours before an international departure; cancelling within 24 hours of booking is free when travel is 15+ days away. Rates effective 15 April 2026. You can cancel a Istanbul booking on happyfares.in under My Trips.
Hong Kong is in IndiGo's China & Far East zone (Zone 6) under its international zone-based pricing. On a Saver fare, the IndiGo cancellation charge for a Hong Kong ticket is ₹6,999 if you cancel 72+ hours before departure, ₹7,999 within 24–72 hours, and ₹8,999 within 4–24 hours — per passenger, and always "whichever is lower of the fee or your base fare + fuel surcharge". Flexi Plus, UpFront and Stretch+ fares carry lower cancellation fees. Cancellation must be completed at least 4 hours before an international departure; cancelling within 24 hours of booking is free when travel is 15+ days away. Rates effective 15 April 2026. You can cancel a Hong Kong booking on happyfares.in under My Trips.
Yes — if you booked through IndiGo or HappyFares. Per IndiGo's official codeshare policy, when a flight carries a 6E flight number but is operated by a partner (Qantas to Australia; Turkish Airlines via Istanbul; KLM, Air France, Virgin Atlantic, Qatar Airways, Malaysia Airlines or Japan Airlines to other regions), IndiGo's international zone-based cancellation charges apply to the IndiGo-issued ticket. If instead you bought the ticket directly from the partner airline, that airline's cancellation policy applies. Codeshare bookings are sold only as 6E Saver (Flexi Plus, UpFront and the free-change 6E Flex are not available), so the Saver zone fee is what applies. Within 72 hours of departure the operating carrier manages any disruption; outside 72 hours IndiGo does.
IndiGo serves Australia (Sydney, Melbourne, Perth, Brisbane and more) through its codeshare with Qantas — the ticket carries a 6E flight number but Qantas operates the flight. If you booked through IndiGo or HappyFares, IndiGo's Australia/New Zealand zone (Zone 9) Saver cancellation applies: ₹17,999 if you cancel 72+ hours before departure, ₹19,999 within 24–72 hours, and ₹20,999 within 4–24 hours — per passenger, whichever is lower of the fee or base fare + fuel surcharge. If you booked directly with Qantas, Qantas's policy applies. Only 6E Saver is sold on codeshare routes. Rates effective 15 April 2026.
IndiGo reaches most of Europe via codeshare — Turkish Airlines through Istanbul, plus KLM, Air France and Virgin Atlantic — on a 6E flight number operated by the partner (IndiGo also flies its own aircraft to a few European points such as Amsterdam and Manchester). If you booked through IndiGo or HappyFares, IndiGo's Europe zone (Zone 7) Saver cancellation applies: ₹9,999 if you cancel 72+ hours before departure, ₹11,999 within 24–72 hours, and ₹13,999 within 4–24 hours per passenger. If you booked directly with the partner airline, their policy applies. Only 6E Saver is sold on codeshare routes. Rates effective 15 April 2026.
IndiGo does not operate its own aircraft to North or South America — these are codeshare itineraries on a 6E flight number, operated by a partner carrier (for example via Turkish Airlines, Qatar Airways or another partner; confirm the operating airline at booking). If you booked through IndiGo or HappyFares, IndiGo's Americas zone (Zone 8) Saver cancellation applies: ₹12,999 if you cancel 72+ hours before departure, ₹14,999 within 24–72 hours, and ₹15,999 within 4–24 hours per passenger. If you booked directly with the operating carrier, their policy applies. Rates effective 15 April 2026.
Going further — your passenger rights
IndiGo's cancellation policy is one piece. If you're dealing with a delay, denied boarding, or lost baggage, these DGCA + Montreal Convention guides cover the full traveller-rights framework.