Everything about your Air India Express (IX) boarding pass: how to get it, re-download a lost one, mobile vs printed, and airport timings.
Verified June 2026Lost it? You can REPRINT your boarding pass for FREE at airindiaexpress.com/checkin-home — just search your booking with your PNR — or at an airport kiosk (kiosks handle reprints only) or the counter.
A printout is not required — Air India Express accepts a soft copy of your boarding pass as a PDF, in iOS Wallet, or in the mobile app. The web boarding pass is valid for airport entry.
A mobile (digital) boarding pass is accepted at Indian airports by the airlines that issue one — there is no official rule requiring a printout, and Delhi Airport markets fully paperless domestic travel. That said, carry a valid government photo ID at all times (it is checked at terminal entry alongside your boarding pass or ticket), and for international departures most airlines still verify your travel documents at the counter before issuing the final pass.
Counter check-in is FREE — Air India Express states plainly: "We do not charge anything for checking in at the counter." (The ₹250 "Convenience Fee Airport" sometimes quoted is a booking-transaction fee, not a check-in charge.)
Airport counters close 60 minutes before departure at metro airports and 45 minutes at non-metro ones; boarding gates close 25 minutes before departure (be at the gate 30 minutes prior). From 1 June 2026, international counters at Delhi close 75 minutes before departure.
On international sectors your travel documents are verified at the baggage-drop/check-in counter, so report at least 60 minutes before departure even with a soft-copy pass.
Skip the scramble — see the full Air India Express web check-in guide, or let HappyFares Web Check-in Assist handle it and send your boarding pass to WhatsApp.
Get your boarding pass on WhatsApp →Yes — Air India Express’s own FAQ states "We do not charge anything for checking in at the counter." A widely-repeated "₹300 airport check-in fee" does not exist on the airline’s site. You can also reprint a lost boarding pass for free at airindiaexpress.com/checkin-home or at an airport kiosk.
Air India Express opens web check-in 14 days before departure — the earliest window of any Indian airline — and it closes 60 minutes before the flight. A soft copy of the pass (PDF, iOS Wallet or the app) is accepted; you do not have to print it.
Go to airindiaexpress.com/checkin-home, search your booking with your PNR, and reprint the boarding pass for free. Airport kiosks also handle boarding-pass reprints, and the counter can reissue it — all at no charge.
A mobile (digital) boarding pass is accepted at Indian airports by the airlines that issue one — there is no official rule requiring a printout, and Delhi Airport markets fully paperless domestic travel. That said, carry a valid government photo ID at all times (it is checked at terminal entry alongside your boarding pass or ticket), and for international departures most airlines still verify your travel documents at the counter before issuing the final pass.
DigiYatra works with any airline at 38 Indian airports, including for Air India Express flights — it reads your face instead of checking documents at three checkpoints. DigiYatra is the free, optional facial-recognition system at 38 Indian airports (including Delhi, Mumbai, Bengaluru, Hyderabad, Chennai, Kolkata and Navi Mumbai). You enrol once with Aadhaar, but you must upload your boarding pass for every flight and share it with the departure airport (the e-gate scans the boarding-pass QR first, then your face). It is domestic-only — international departures are still on the roadmap — and passengers travelling with infants cannot use it. Even DigiYatra users should carry a physical government photo ID.