Check-In Timing at a Glance
Portal: airindiaexpress.com (Manage Booking) or the Air India Express mobile app
Is Air India Express Web Check-In Mandatory?
Air India Express recommends web check-in to save time at the airport; counter check-in is also available. Confirm your seat and baggage before you reach the airport.
At the airport: Air India Express airport check-in counters close 60 minutes before departure (D-60) for both domestic and international flights — except international flights from Delhi (DEL), where counters close 75 minutes before departure (D-75). (Revised timings effective 1 June 2026.) Boarding gates close 25 minutes before departure, so be at the gate at least 30 minutes prior; reach the airport about 2 hours before a domestic flight and 3 hours before an international one.
How to Check In Online for Air India Express — Step by Step
- Visit airindiaexpress.com and click "Manage Booking".
- Enter your PNR/booking reference and last name.
- Select passengers for check-in.
- Select your seat — some standard seats are free, preferred seats are chargeable.
- Confirm check-in and download or save your boarding pass.
Boarding Pass & Seat Selection
Boarding Pass Options
Mobile boarding pass (PDF) or print at home. Airport counter check-in also available.
Seat Selection
Standard seats are free; preferred seats including extra legroom and exit rows are chargeable.
What Do You Need to Check In Online?
- Your PNR / booking reference (6 characters, in your confirmation email)
- Passenger's last name exactly as it appears on the ticket
- For international flights: valid passport and visa details
- A web-enabled phone, tablet, or computer
Why Check In Online?
Skip Airport Queues
Check in from anywhere — home, office, or while travelling — and head straight to security.
Choose Your Seat
Pick your preferred seat before fellow passengers can. Window, aisle, or extra legroom — it's yours first.
Get Your Boarding Pass Instantly
Save to your phone wallet or email a print-friendly PDF — no airport printer required.
Air India Express Web Check-In Not Working? Common Fixes
- Web check-in hasn’t opened yet: Check-in opens 14 days before departure. If you see "check-in not available", you’re simply early — try again once the window opens.
- "PNR not found" or check-in restricted: Re-check the PNR (6 characters) and last-name spelling against your ticket. Some international, codeshare, or special-fare bookings can’t be checked in online — in that case use the airport counter.
- It won’t proceed without paying for a seat: Pick any free/standard seat to continue — preferred, window, aisle and extra-legroom seats are chargeable, but a standard seat lets you finish check-in at no cost.
- Name doesn’t match / spelling error: Minor spelling differences are usually fine. For a real mismatch, contact Air India Express to correct it before travel, or check in at the airport counter with your photo ID.
- Boarding pass won’t download: Try a different browser or the Air India Express app, disable any pop-up blocker, or choose "email boarding pass" and print/save the PDF from your inbox.
Air India Express Check-In Note
Air India Express opens web check-in a full 14 days before departure (per the airindiaexpress.com check-in widget) — the earliest of any Indian carrier — and closes it 60 minutes before the flight. A lost boarding pass can be reprinted free at airindiaexpress.com/checkin-home or at an airport kiosk, and counter check-in is free ("We do not charge anything for checking in at the counter" — official AIX FAQ).
Booked via HappyFares? Your PNR is in the HappyFares app under My Bookings.
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