Singapore Airlines Cancellation Policy — Charges, Refund Rules & Process

7 to 20 working days
www.singaporeair.com
Original payment
Cancel on Singapore Airlines → ← Singapore Airlines Overview

Singapore Airlines Cancellation Charges by Time to Departure

Cancellation fees on Singapore Airlines are charged per passenger and depend on how many hours remain before departure when you cancel. The charges below summarise the airline's published policy for domestic and international flights. Always check fare conditions at booking, as deeply-discounted promo fares may be more restrictive than the standard cancellation slabs.

When You Cancel Domestic International
More than 48 hours before departure N/A Singapore Airlines does not operate domestic flights to/from India SGD 100–400 (₹6,200–24,800) Lite fares carry highest cancellation fee; Standard and Flexi: progressively lower
Between 24 and 48 hours N/A Singapore Airlines does not operate domestic flights to/from India SGD 150–500 (₹9,300–31,000) Higher fee deducted; balance refunded
Between 4 and 24 hours N/A Singapore Airlines does not operate domestic flights to/from India SGD 200–600 (₹12,400–37,200) Highest international cancellation slab
Less than 4 hours / no-show N/A Singapore Airlines does not operate domestic flights to/from India Full forfeit (Lite); SGD 300–700 (Standard/Flexi) Lite fares forfeited; Standard/Flexi retain partial value

When Will I Get My Singapore Airlines Refund?

Refund Timeline

Once your Singapore Airlines cancellation is confirmed, the refund (after deducting cancellation charges) is processed to your original mode of payment. Credit-card refunds typically appear faster than bank transfers or wallet credits.

7 to 20 working days; credit-card refunds 10-14 days typically

Singapore Airlines Rescheduling Charges — Change Your Flight Instead

Rescheduling (also called "date change") is usually cheaper than cancelling and rebooking. If your travel dates have moved but you still want to fly with Singapore Airlines, change the date instead of cancelling — you only pay the rescheduling fee plus any fare difference.

International Reschedule

Lite fare changes from SGD 150; Standard from SGD 75; Flexi changes free of fee but fare difference applies.

Singapore Airlines No-Show Policy — What If I Miss My Flight?

No-Show Rule

No-show forfeits Lite fares. Standard and Flexi fares retain partial value if rebooked within fare validity. Statutory taxes always refundable.

Pro tip: If you know you cannot make the flight, cancel online before departure — even a last-minute cancellation usually preserves more value than a no-show. Statutory taxes (PSF, UDF, GST on taxes) are always refundable on request, even on no-show bookings.

Which Singapore Airlines Fares Are Non-Refundable?

Non-Refundable / Restricted Fares

Note: even on non-refundable fares, statutory government taxes are refundable on request. The fare component is forfeited but PSF, UDF, and GST on taxes can be claimed back.

How to Cancel Your Singapore Airlines Ticket — Step by Step

  1. Visit www.singaporeair.com or open the HappyFares My Bookings page on happyfares.in.
  2. Enter your 6-character PNR (booking reference) and the lead passenger's last name.
  3. Click "Cancel Booking" and select the passengers and segments you want to cancel.
  4. Review the cancellation charges shown on screen against the time-to-departure brackets above.
  5. Confirm the cancellation — you will receive an email acknowledgement with a cancellation reference.
  6. Refund is processed in 7 to 20 working days; credit-card refunds 10-14 days typically to your original mode of payment.

Where Can I Cancel My Singapore Airlines Booking?

Cancellation Channels

Looking to rebook? Find a new fare on HappyFares with no convenience fee.

Search Flights →
Singapore Airlines Overview Hubs, fleet, baggage policy, contact info
→
Singapore Airlines Web Check-In Online check-in window, steps, boarding pass
→

Singapore Airlines Cancellation — Frequently Asked Questions

Singapore Airlines allows ticket cancellation up to flight departure time, with cancellation charges that increase as you get closer to departure. The earliest bracket (more than 48 hours before departure) carries the lowest fee at SGD 100–400 (₹6,200–24,800) for international. Cancellation closer to departure attracts higher fees, and a no-show forfeits the entire fare on most fare classes. Statutory taxes are always refundable on request.
Singapore Airlines cancellation charges depend on time-to-departure and route. International flights: SGD 100–400 (₹6,200–24,800) more than 48 hours out, scaling up to SGD 200–600 (₹12,400–37,200) closer to departure. Less than 4 hours before departure typically forfeits the full fare.
You can cancel your Singapore Airlines ticket online at www.singaporeair.com (Manage Booking), through the Singapore Airlines mobile app, or via HappyFares My Bookings if you booked on HappyFares. Enter your PNR and last name, select "Cancel Booking", review the charges, and confirm. You will receive an email acknowledgement, and the refund is processed in 7 to 20 working days; credit-card refunds 10-14 days typically to your original mode of payment.
Singapore Airlines processes cancellation refunds in 7 to 20 working days; credit-card refunds 10-14 days typically. Credit-card refunds typically reflect faster than bank transfers or wallet credits. The refund goes to your original mode of payment (not as voucher/credit unless you specifically choose that option). If your refund is delayed beyond the published timeline, contact Singapore Airlines customer care at 022-6190 1111 with your cancellation reference number.
Most Singapore Airlines tickets are refundable subject to the cancellation charges shown in the table above. However, the following fare classes are non-refundable except for statutory taxes: Lite (Economy Lite) fares — most restrictive; minimal refund. Always check fare conditions at the time of booking — promotional and deeply-discounted fares are usually the most restrictive. Even on non-refundable fares, you can claim back PSF, UDF, and GST on taxes on request.
If Singapore Airlines cancels your flight, you are entitled to a full refund or rebooking on the next available Singapore Airlines flight at no extra cost. Compensation rules depend on the country of departure — for example, EU261 applies to flights departing the EU, US DOT rules apply to US-departing flights. Always retain communication from Singapore Airlines as proof, and contact Singapore Airlines customer care at 022-6190 1111 for next steps.
Yes, rescheduling is usually cheaper than cancelling and rebooking. International rescheduling: Lite fare changes from SGD 150; Standard from SGD 75; Flexi changes free of fee but fare difference applies. You only pay the change fee plus any fare difference for the new date. Rescheduling is not available on the most restrictive fare classes — check fare conditions at booking. Use the same www.singaporeair.com Manage Booking flow to change dates instead of cancelling.
No-show forfeits Lite fares. Standard and Flexi fares retain partial value if rebooked within fare validity. Statutory taxes always refundable. To avoid forfeiting your fare entirely, always cancel online before departure even if it is last-minute. The cancellation charge will usually be lower than a complete fare forfeit. Statutory government taxes (PSF, UDF, GST on taxes) remain refundable even on no-show bookings — submit a tax-refund request at www.singaporeair.com or via HappyFares.