HappyFares · Help · Requests · Ask to cancel an HF Exclusive fare

Ask to cancel an HF Exclusive fare

Your booking is an HF Exclusive fare that is non-refundable under its fare rules, as informed to you at the time of booking. You can ask us to cancel it more than 48 hours before departure. If you received an email or WhatsApp from us that your flight is cancelled or delayed by 3 hours or more, or saw it on the airline's website, tell us here. Our team checks and gets back to you by phone or email.

On your ticket email and in Your trips.
What happened
We take a request to cancel by choice only more than 48 hours before departure.
Write each name as it is on the ticket.
Which flights
Upload the email or WhatsApp you received, or a screenshot of the airline's website (if you have it)PDF or photo, up to 3 files of 8 MB each.
    Request received

    Thank you. Our team has your request.

    Your request number

    Keep it to check on your request with us on WhatsApp or by email. We reach you on the mobile number or email you gave.

    Back to helpMessage us on WhatsApp
    What happens next
    1. You see a request number at once.
    2. Our team checks whether the seat can be cancelled and at what charge.
    3. We call or email you with the applicable charge. Nothing is cancelled until you agree.

    Good to know

    • Under its fare rules an HF Exclusive fare is non-refundable: if you cancel or do not fly, no refund is applicable.
    • A request to cancel is not a cancellation, and a refund is not guaranteed. There is no fixed charge: it depends on the flight.
    • Within 48 hours of departure we cannot take a request to cancel by choice. If your flight is cancelled or delayed by 3 hours or more, send us the email or WhatsApp you received, or a screenshot of the airline's website, and our team verifies it and processes the applicable refund.

    Need it today?

    Call +91 70991 32130 or +91 76700 60070, or WhatsApp +91 76700 70070.