IndiGo Web Check-in Timing Window
IndiGo's check-in window is one of the longest among Indian carriers. The full timeline:
| Flight Type | Opens | Closes | Airport Counter Closes |
|---|---|---|---|
| Domestic (India) | T-48 hours | T-60 minutes | T-45 minutes |
| International | T-48 hours | T-90 minutes | T-75 minutes |
| Gulf Routes (DXB, AUH, DOH) | T-48 hours | T-75 minutes | T-60 minutes |
Source: goindigo.in/check-in, May 2026.
How to Web Check-in IndiGo (Website)
- Open goindigo.in/web-check-in
- Enter your PNR (6-character code from the ticket email) and the lead passenger's last name (exactly as on ID)
- Click "Continue" — the system loads your flight and seat map
- Select seats: free seats appear green; XL seats (₹400–₹900 extra) green; preferred seats orange (₹150–₹400); emergency-row pink (₹400+)
- Review the boarding pass — verify name spelling, flight number, gate (if listed), seat number
- Download as PDF or save the QR code to your phone gallery for offline access
- Email/SMS the boarding pass to yourself as a backup
How to Web Check-in IndiGo (App)
- Open the IndiGo app (iOS/Android, free download) — log in with your registered email/phone
- Tap "My Trips" → select the upcoming flight
- Tap "Web Check-in" — the seat map loads
- Select seats, then tap "Check-in"
- The mobile boarding pass appears with a QR code; tap "Add to Wallet" (iOS) or "Save to Gallery" (Android)
IndiGo Seat Selection: Free vs Paid
| Seat Type | Description | Fee (Domestic) | Fee (International) |
|---|---|---|---|
| Standard (rear) | Most rows past mid-cabin | Free | Free |
| Preferred (front rows) | Rows 1–10 (excluding emergency) | ₹150–₹400 | ₹400–₹900 |
| Emergency Exit | Extra legroom row | ₹400–₹600 | ₹900–₹1,500 |
| XL Seat (extra legroom) | Wider seats, more pitch | ₹400–₹900 | ₹1,200–₹2,500 |
If you don't select a seat during web check-in, IndiGo will auto-assign one at the gate — usually toward the rear of the aircraft. Group bookings (3+ passengers) are usually kept together by the auto-allocation algorithm.
DigiYatra Integration with IndiGo
DigiYatra is India's facial recognition airport access programme (free, voluntary). After enrolling once on the DigiYatra app with your Aadhaar + boarding pass scan, you can walk through dedicated DigiYatra lanes at all major Indian airports (DEL, BLR, BOM, HYD, MAA, CCU, COK, PNQ, JAI, GAU) without showing physical ID/boarding pass at three checkpoints (entry, security, boarding gate).
To use DigiYatra with IndiGo: complete web check-in normally, then in the DigiYatra app tap "Add Boarding Pass" and scan the IndiGo PDF/QR. The boarding pass is digitally linked to your face for the duration of the flight.
Troubleshooting: When IndiGo Web Check-in Fails
| Error / Issue | Likely Cause | Fix |
|---|---|---|
| "PNR not found" | Booking was modified or cancelled | Check email for confirmation; call 0124-661-3838 |
| "Check-in not available for this booking" | Special service request (wheelchair, infant, UM) | Check in at airport counter (free) |
| "Operated by partner carrier" | Codeshare flight (e.g., IndiGo number on Turkish Airlines metal) | Web check-in on the operating carrier's website |
| Boarding pass missing seat | Auto-allocation pending | Refresh after 5 minutes; or pick a seat manually |
| App keeps crashing on check-in | Old app version | Update to latest version from App Store/Play Store |
What If You Miss the Web Check-in Window?
If you miss the 60-minute domestic / 90-minute international cutoff, you must check in at the airport counter. IndiGo charges a "Airport Check-in Fee" of ₹300 (domestic) / ₹600 (international) per passenger for counter check-in if the web check-in window was still open at the time you arrived at the airport. If you arrive after counter closing (T-45 domestic), you may be denied boarding.
Web Check-in + Baggage Drop Process at Airport
If you have only cabin baggage: skip the check-in counter entirely. Show your boarding pass + ID at security directly.
If you have checked baggage: head to the "Bag Drop" counter (look for IndiGo-branded short-queue lanes — usually 5–10 minute wait vs 30+ minutes at full check-in counters). The agent will tag your bag, scan your boarding pass, and you're done in under 3 minutes.