Air India Check-In: All Methods Compared

MethodOpensCloses (Domestic)Closes (Intl)Boarding Pass
Website (airindia.com)T-48hT-75 minT-90 minPDF or mobile QR
Air India App (iOS/Android)T-48hT-75 minT-90 minMobile QR pass
Airport KioskT-3hT-60 minT-75 minPrinted at kiosk
Airport Check-In CounterT-3hT-60 minT-75 minPrinted at counter
Business Class Lounge (T-3h)T-3hT-45 minT-60 minLounge agent prints

Step-by-Step: Air India Web Check-In on airindia.com

  1. Open airindia.com in any browser (works on mobile browser too).
  2. Click Check-In in the top navigation bar.
  3. Enter your PNR (6-character booking reference) and the lead passenger's last name. Alternatively, enter your Air India Flying Returns number if logged in.
  4. Click Check-In — your itinerary loads with the seat map.
  5. Select your seat: Standard economy (rear/middle) is free. Exit rows, window seats in front rows, and business class upgrades have fees.
  6. For international flights, enter or confirm your passport details and destination country information (Advance Passenger Information).
  7. Review your boarding pass details — passenger name, flight, seat, gate.
  8. Click Check In → download PDF or choose Send to mobile.

Air India App Check-In

Download the Air India app (free, iOS App Store and Google Play). The app check-in flow mirrors the website but with a cleaner interface:

  1. Open app → tap My Trips.
  2. Import your booking via PNR + last name if not already linked.
  3. Tap Check In — available from T-48h.
  4. Select seat → confirm → tap Download Boarding Pass.
  5. The app stores your boarding pass in-app and also sends a push notification with a deep link.
💡 Wallet tip: After downloading, add your Air India boarding pass to Apple Wallet or Google Pay — it updates automatically if the gate changes and you'll get notifications.

Air India Seat Selection During Web Check-In

Seat CategoryLocation (B787 / A350)Economy FeeBusiness Fee
Standard (rear cabin)Rows 30–45FreeN/A
Standard window/aisle (mid-cabin)Rows 20–29Free (T-48h window)N/A
Extra legroom (economy bulk)Row 19 / exit rows₹500–₹1,000N/A
Front economy (rows 10–18)Behind business₹800–₹2,000N/A
Business (forward cabin)Rows 1–9 (lie-flat)Upgrade from ₹8,000Free if booked

International Check-In: What's Different

For international flights, Air India web check-in requires additional information:

  • Passport number, nationality, and expiry date for each passenger.
  • Visa details for destination countries requiring a visa (though visa verification itself happens at the counter for some routes — the system may flag you).
  • API (Advance Passenger Information) for US, UK, Canada, Australia, and Schengen Zone flights — mandatory by destination country law.
  • Emergency contact information on some international routes.

Even after completing online check-in, you must queue at the counter for document verification (passport + visa stamp check) on most international routes. The online boarding pass gives you a reserved seat but does not bypass the document queue.

Air India Check-In Deadlines by Route Type

Route CategoryCounter ClosesGate ClosesAirport Arrival Rec.
Domestic (all airports)T-60 minT-25 minT-90 min (with web check-in)
International (from India, non-US)T-75 minT-45 minT-2.5h
US/UK bound (immigration at origin)T-90 minT-60 minT-3h

Air India Club (Flying Returns) Priority Check-In

Air India's Flying Returns Gold and Platinum members get access to priority check-in queues at all Air India operated airports. During web check-in, their status is automatically recognized and premium seat options are presented at no additional fee (subject to availability).