HappyFares · Help · Delete your account

Delete your HappyFares account

For your HappyFares account on the app and the website. Only you can do it: you sign in with a one-time code sent to the mobile number on your account.

  1. Sign in with the mobile number on your account. We send a one-time code to it.
  2. On the Deactivate Account page, confirm that you want to close your account.
Sign in and delete my account

Cannot sign in, for example because you no longer have that number? Write to help@happyfares.in from the email on your account, with "Privacy" in the subject. We may ask one or two questions to make sure it is you, and we acknowledge within 48 hours and answer within 30 days.

What happens next
  1. Your account closes, and your deletion request reaches our team at once.
  2. We delete or irreversibly anonymise the personal data that identifies you, and ask our service providers to do the same.
  3. If we must keep something, we tell you why and restrict how it is used.

What we delete, and what we keep

  • We delete or irreversibly anonymise the data that identifies you, including website visit recordings and analytics records we can link to you.
  • Account details are kept until you delete your account, then 30 days.
  • We keep what the law makes us keep, such as tax and accounting records, and what we need while a claim or dispute is open. Booking and invoice records are kept 8 years with the booking record.
  • A "do not contact me" choice is kept, so we never contact you again against your wish.
  • Backup copies are each deleted after 90 days and are not used again.
  • Every period is in our Privacy Policy, sections 11 and 12.

Need it today?

Call +91 70991 32130 or +91 76700 60070, or WhatsApp +91 76700 70070.