Star Air Web Check-In — Frequently Asked Questions
Star Air web check-in opens 48 hours before departure. For domestic flights, check-in closes 45 minutes before departure. Use the portal at flystarair.com (Manage Booking) or the Star Air mobile app.
You need your PNR (booking reference — a 6-character code in your confirmation email) and the passenger's last name exactly as printed on the ticket. For international flights, have your passport and visa details ready. A web-enabled phone or computer is all else required.
Seat selection available during web check-in at no extra charge. Star Air operates Embraer regional jets — no extra-legroom seats.
Mobile boarding pass (PDF) or printout accepted at Star Air boarding gates.
You can still check in at the airport counter. Arrive at least 2 hours before a domestic departure and 3 hours before an international departure. Counter check-in may be chargeable depending on your fare type and airport.
Your PNR is in the booking confirmation email sent by Star Air or by HappyFares at the time of booking. If you booked on HappyFares, open the HappyFares app and go to My Bookings — your PNR is displayed there alongside the e-ticket.