Etihad Airways Web Check-In — Step-by-Step Guide

Check-In Timing at a Glance

Window Opens 48 hours before departure

Closes — International 75 min before departure

Portal: etihad.com (Manage My Booking) or the Etihad Airways mobile app

Is Etihad Airways Web Check-In Mandatory?

At the airport: At the airport, Etihad Airways check-in counters typically close 45–75 minutes before departure and boarding gates close about 25 minutes before. Reach the airport roughly 2 hours before a domestic flight and 3 hours before an international one.

How to Check In Online for Etihad Airways — Step by Step

Go to etihad.com and click "Manage My Booking".
Enter your booking reference and last name, or log in with your Etihad Guest account.
Select passengers to check in.
Choose or confirm your seat assignment.
Confirm check-in and download your boarding pass (PDF or Apple/Google Wallet).

Boarding Pass & Seat Selection

Boarding Pass Options

Mobile boarding pass or printout. Digital boarding pass can be added to Apple/Google Wallet.

Seat Selection

Value fares may require seat purchase; Classic and Flex fares include free seat selection.

What Do You Need to Check In Online?

Your PNR / booking reference (6 characters, in your confirmation email)
Passenger's last name exactly as it appears on the ticket
For international flights: valid passport and visa details
A web-enabled phone, tablet, or computer

Why Check In Online?

Skip Airport Queues

Check in from anywhere — home, office, or while travelling — and head straight to security.

Choose Your Seat

Pick your preferred seat before fellow passengers can. Window, aisle, or extra legroom — it's yours first.

Get Your Boarding Pass Instantly

Save to your phone wallet or email a print-friendly PDF — no airport printer required.

Etihad Airways Web Check-In Not Working? Common Fixes

Web check-in hasn’t opened yet: Check-in opens 48 hours before departure. If you see "check-in not available", you’re simply early — try again once the window opens.
"PNR not found" or check-in restricted: Re-check the PNR (6 characters) and last-name spelling against your ticket. Some international, codeshare, or special-fare bookings can’t be checked in online — in that case use the airport counter.
It won’t proceed without paying for a seat: Pick any free/standard seat to continue — preferred, window, aisle and extra-legroom seats are chargeable, but a standard seat lets you finish check-in at no cost.
Name doesn’t match / spelling error: Minor spelling differences are usually fine. For a real mismatch, contact Etihad Airways to correct it before travel, or check in at the airport counter with your photo ID.
Boarding pass won’t download: Try a different browser or the Etihad Airways app, disable any pop-up blocker, or choose "email boarding pass" and print/save the PDF from your inbox.

Etihad Airways Check-In Note

Etihad Guest miles apply for eligible fares. Abu Dhabi (AUH) is the hub — check-in kiosks are available for Etihad passengers.

Booked via HappyFares? Your PNR is in the HappyFares app under My Bookings.

Open HappyFares App

Before you check in, verify your Etihad Airways flight is on time →

Flying again soon? Book your next flight on HappyFares with ₹0 convenience fee — travellers save ₹200–₹699 per ticket versus other apps. No hidden charges, ever.

Search flights →

Etihad Airways Web Check-In — Frequently Asked Questions

When does Etihad Airways web check-in open and close?

Etihad Airways web check-in opens 48 hours before departure. For international flights, check-in closes 75 minutes before departure. Use the portal at etihad.com (Manage My Booking) or the Etihad Airways mobile app.

What do I need to check in online for Etihad Airways?

You need your PNR (booking reference — a 6-character code in your confirmation email) and the passenger's last name exactly as printed on the ticket. For international flights, have your passport and visa details ready. A web-enabled phone or computer is all else required.

Can I choose my seat during Etihad Airways web check-in?

Value fares may require seat purchase; Classic and Flex fares include free seat selection.

What boarding pass options does Etihad Airways offer?

Mobile boarding pass or printout. Digital boarding pass can be added to Apple/Google Wallet.

What happens if I miss Etihad Airways web check-in?

You can still check in at the airport counter. Arrive at least 2 hours before a domestic departure and 3 hours before an international departure. Counter check-in may be chargeable depending on your fare type and airport.

Where do I find my Etihad Airways PNR?

Your PNR is in the booking confirmation email sent by Etihad Airways or by HappyFares at the time of booking. If you booked on HappyFares, open the HappyFares app and go to My Bookings — your PNR is displayed there alongside the e-ticket.

Is web check-in mandatory for Etihad Airways?

Web check-in is optional for most Etihad Airways fares — you can also check in free at an airport counter or self-service kiosk — but it is the fastest way to get your boarding pass and choose a seat in advance. At the airport, Etihad Airways check-in counters typically close 45–75 minutes before departure and boarding gates close about 25 minutes before. Reach the airport roughly 2 hours before a domestic flight and 3 hours before an international one.

Etihad Airways web check-in is not working — what should I do?

The usual causes are: the check-in window hasn’t opened (it opens 48 hours before departure), a PNR or last-name typo, or an international/codeshare booking that can’t be checked in online. Verify your details, try the Etihad Airways app or another browser, and if it still fails, check in at the airport counter — arrive 2 hours early for domestic and 3 hours for international flights.

Etihad Airways Web Check-In Guide — Online Check-In for EY Flights