IndiGo operates ~400 aircraft as of May 2026. Below is the detailed breakdown by aircraft type.
| Aircraft | Count | Capacity | Primary use |
|---|---|---|---|
| Airbus A320neo | 195 | 180–186 seats | Workhorse — most domestic + Gulf/SE Asia |
| Airbus A320ceo | ~30 (phasing out) | 180 seats | Older domestic shuttles |
| Airbus A321neo | 95 | 222 seats | High-density domestic + medium-haul intl |
| Airbus A321XLR | 4 (growing) | 222 seats / 2-class | Long-haul Europe + Far East from 2026 |
| Boeing 777-300ER (wet-lease) | 6 | 410+ seats | Istanbul, Amsterdam long-haul |
| ATR 72-600 | 45 | 78 seats | Regional UDAN routes |
IndiGo's fare structure offers 3 tiers that vary in baggage, meal, and flexibility benefits.
| Tier | Cabin | Check-in | Meal | Seat | Change fee | Refundable |
|---|---|---|---|---|---|---|
| Saver Budget leisure trips |
7 kg | 15 kg | Buy on-board | Paid (₹100–800) | ₹3,000 + fare diff | No (cancel fee ₹3,500) |
| Flexi Plus Business trips with shifting plans |
7 kg | 15 kg | Pre-book complimentary snack | Free (standard rows) | Zero (1 free change) | Yes (less ₹500 fee) |
| UpFront (was Super 6E) Premium domestic / arrival priority |
10 kg | 20 kg | Hot meal + beverage | Free (1st 3 rows) | Zero (unlimited) | Yes (less ₹500) |
DGCA's April 2026 monthly air-transport report places IndiGo at 83.2% on-time performance across the four metro airports (Delhi, Mumbai, Bengaluru, Hyderabad) — the highest among the four biggest domestic carriers. The 12-month rolling average sits around 81%. IndiGo's OTP slips during the monsoon (June–September) when Mumbai + Goa weather disruptions cascade across the network, and during winter fog at Delhi (December–January) — both seasonal patterns rather than airline-specific weaknesses.
IndiGo has had zero hull-loss accidents since beginning operations in 2006 — an industry-leading record over nearly two decades. The airline holds IATA's IOSA (Operational Safety Audit) certification and operates a young Airbus fleet with an average aircraft age below seven years. In 2024–25, a series of Pratt & Whitney PW1100G engine issues on the A320neo caused on-ground groundings and rolling cancellations; safety was never compromised but operational reliability dipped. The fleet returned to normal availability in early 2026.
IndiGo's primary support channels are 0124-617-3838 (24×7), the IndiGo app chat, and the @IndiGo6E Twitter handle, which is the fastest for live disruption help. DGCA's passenger-grievance dashboard ranks IndiGo at 0.31 complaints per 10,000 passengers (Apr 2026) — below the industry average of 0.45. The most common complaint themes are baggage delays and refund-processing time. The airline does not run a dedicated premium-cabin help desk because most domestic flights are single-class.
With 89 domestic + 38 international destinations as of May 2026, IndiGo operates the widest network of any Indian carrier. Domestically, it serves every Tier-1 and Tier-2 city plus 30+ UDAN regional airports. Internationally, the Gulf (DXB, AUH, SHJ, DOH, RUH, JED), Southeast Asia (BKK, KUL, SIN, DPS, SGN, HAN), Sri Lanka (CMB), Maldives (MLE), and Nepal (KTM) form the core. New long-haul additions in 2026 include Istanbul, Amsterdam, Manchester, Athens — operated either by A321XLR or wet-leased Boeing 777s.
Domestic: 7 kg cabin (one piece, max 55×35×25 cm) + 15 kg check-in included in Saver/Flexi Plus, 20 kg in UpFront. International: 7 kg cabin + 25–30 kg check-in (route-dependent — Gulf typically 30 kg, SE Asia 25 kg). Excess baggage on the day of travel costs ₹600–800 per kg domestically — significantly cheaper if pre-purchased on the app (₹400–500/kg).
For domestic flights, IndiGo wins on OTP, schedule frequency, and price. Air India wins on long-haul international, the lounge network, and complimentary meals on full-service flights. For domestic business travel, IndiGo Flexi/UpFront tier matches AI Economy at a lower price.
Akasa's Boeing 737-MAX cabin is newer and the seat pitch is marginally better (29–30 inches vs IndiGo's 28–30). But IndiGo's network is 5× larger and the OTP edge is real. Akasa is excellent if it operates your route and your timing — otherwise IndiGo.
IndiGo wins decisively. SpiceJet's 2023–25 financial troubles caused frequent last-minute cancellations and a reduced schedule; reliability has improved in 2026 but is not yet at IndiGo standard.
For domestic, IndiGo is the safer pick. For Gulf or Southeast Asia low-cost flying, AIX often has better fares and Tata-group full-service backup (rebooking on AI metal during disruption). Compare prices route-by-route.
Yes. IndiGo has had zero fatal accidents since launching in 2006, holds IATA IOSA certification, and operates a young Airbus fleet. The 2024–25 Pratt & Whitney engine issues caused groundings but no safety incidents. DGCA rates IndiGo among India's safest carriers.
Saver is the cheapest fare — paid seat selection, paid changes/refund. Flexi Plus is the mid-tier — one free change, complimentary snack, free standard seat. UpFront (formerly Super 6E) is the premium tier — hot meal, priority boarding, 20 kg check-in, free front-row seat. UpFront typically costs ₹1,500–2,500 more than Saver on domestic flights.
On domestic flights, no — every snack and beverage is paid (₹50–500 range). UpFront fares include a hot meal. On international flights longer than 4 hours, a hot meal is included in all fare tiers.
Domestic: 7 kg cabin + 15 kg check-in (Saver/Flexi Plus), 20 kg in UpFront. International: 7 kg cabin + 25–30 kg check-in (route-dependent). Excess baggage is ₹600–800/kg at the airport, ₹400–500/kg if pre-booked.
IndiGo has historically been single-class. IndiGoStretch — a 2-class A321 with front-cabin recliners — is rolling out in 2026 on Delhi–Mumbai and a few metro routes. It's a recliner product, not flat-bed, so for true business class go with Air India or Vistara.
Under DGCA CAR Section 3 Series M Part IV, you're entitled to refund + compensation if the airline cancels within 24 hours of departure (₹5,000–10,000 by sector length). File via IndiGo customer-care portal or HappyFares' refund-claim service. Typical processing time is 7–14 days.
IndiGo is the right answer most of the time in Indian aviation. The network, the OTP, and the price-to-reliability ratio are unmatched at this scale. Pay for the Flexi Plus or UpFront tier on important trips — the few hundred rupees buys you a free reschedule, free seat, and (in UpFront) a meal that costs more à la carte. For long-haul international, compare IndiGo carefully against Air India / Vistara / foreign carriers — the wet-leased 777 product is fine but Air India's A350/787 hard product is better.