HappyFares

Alliance Air Review 2026 — 3.5/5

Alliance Air Aviation Ltd. (Government of India) · IATA 9I · Founded 1996 · HQ New Delhi
★★★½☆   3.5 / 5
Fleet ~21 aircraft
Domestic 49 cities
International 0 cities
Market share <1.5% (domestic — UDAN regional specialist)
Model regional
Main hub Delhi
HappyFares Verdict Alliance Air is the workhorse of India's regional aviation under UDAN — the government scheme to connect under-served airports. The ATR 42/72 fleet plus Dornier 228 (for islands + Northeast strips) serves cities other airlines won't. Reliability is acceptable, the cabin is basic, but Alliance Air is often the only operator on many routes.

Sub-ratings

On-time performance
★★★½☆
3.5/5
Value for money
★★★★☆
4/5
Fleet
★★★☆☆
3.4/5
Customer service
★★★☆☆
3.4/5
Network
★★★★☆
4.2/5

Search Alliance Air flights

[object Object]

Pros and cons at a glance

✓ What we like

  • Largest UDAN regional network — 49 destinations including islands (Port Blair, Diglipur) and NE strips (Pasighat, Tezu).
  • Government-owned — financial stability and continued UDAN subsidy backing.
  • Dornier 228 fleet enables short-strip / island operations no other airline can match.
  • Fares on UDAN routes are subsidised — often the cheapest legal way to reach remote airports.
  • Strong Northeast India network — connects Guwahati, Tezpur, Pasighat, Tezu, Dimapur.
  • Direct flights to Andaman island airports (Port Blair, Diglipur).

✗ Where it falls short

  • ATR turboprops are slower + noisier than jets — longer block times.
  • Cabin is utilitarian — no in-flight entertainment, basic seats.
  • Limited frequency — many routes are 3–4× weekly, not daily.
  • OTP is acceptable but not best-in-class — ~73% on tracked routes.
  • Customer service is small-team — call-centre and online support is limited.
  • No frequent-flyer programme.

Fleet composition

Alliance Air operates ~21 aircraft as of May 2026. Below is the detailed breakdown by aircraft type.

AircraftCountCapacityPrimary use
ATR 72-600 15 70–78 seats Regional + UDAN routes mainland
ATR 42-600 4 48 seats Smaller airport pairs
Dornier 228 2 19 seats Short-strip + island operations (Andaman, NE)

Fare tiers explained

Alliance Air's fare structure offers 2 tiers that vary in baggage, meal, and flexibility benefits.

TierCabinCheck-inMealSeatChange feeRefundable
Alliance Saver
Budget regional travel
7 kg 15 kg Buy on-board Paid ₹2,500 No
Alliance Flex
Most regional trips with schedule flex
7 kg 15 kg Snack Free Zero (1 free) Partial

On-time performance

Alliance Air operates on routes not always sampled in DGCA's four-metro OTP report. Where tracked, OTP averages 72–74%. Seasonal weather impact is significant on Northeast and island routes; cancellations are more common during monsoon and winter fog. Schedule is built with weather slack on the harder routes.

Safety record

Alliance Air has had one fatal incident in its history — IC7412 (Coimbatore-Bangalore, 2000), which led to the airline's restructuring. Since then, the safety record has been clean. The ATR 42/72 fleet is globally proven; the Dornier 228 is a niche short-strip aircraft with a stable safety record in Alliance Air's configuration.

Customer service

Primary channels: 1800-180-1737, customercare@allianceair.in. Small team and government-style processes — refund timelines can be slow (15–30 days). Disruption recovery on UDAN routes is typically by rebooking onto the next available Alliance Air flight (might be 2–3 days).

Route network

49 domestic destinations spanning every region. Particularly strong in the Northeast (Tezu, Pasighat, Lilabari, Tezpur, Dimapur, Imphal, Aizawl, Agartala) and the Andaman & Nicobar islands (Port Blair, Diglipur). Also serves Tier-2/3 mainland routes under UDAN (Jharsuguda, Kanpur, Gondia, Salem, etc.).

Popular routes

Baggage policy

Domestic: 7 kg cabin + 15 kg check-in standard. Smaller aircraft = strict cabin baggage enforcement. Excess: ₹500/kg.

Alliance Air vs competitors

Alliance Air vs Star Air
Government regional vs private regional

Alliance Air has wider UDAN coverage + the only operator on island / NE strips. Star Air has the jet product advantage on common Tier-2 routes. Pick by route.

Alliance Air vs IndiGo ATR
Major's regional arm vs specialist

IndiGo's ATR network is bigger and integrates with the mainline schedule. Alliance Air wins on UDAN + Dornier / island routes IndiGo doesn't serve.

Alliance Air vs SpiceJet Q400
Q400 vs ATR

Q400 is faster + has higher capacity (78 vs 48–72). Alliance Air wins on route coverage especially for NE + islands.

Who should fly Alliance Air?

✓ Best for

  • Northeast India travel (Tezu, Pasighat, Lilabari, Dimapur)
  • Andaman island travel (Port Blair, Diglipur direct)
  • UDAN-subsidised regional travel to small airports
  • Government-employee tour bookings under UDAN preferred-carrier policies

✗ Avoid if

  • You need a fast block time — turboprops add 30–45 minutes to comparable jet routes
  • You need premium cabin product — Alliance is single-class basic
  • You need international flights — Alliance is domestic-only

Frequently asked questions

Is Alliance Air the same as Air India?

Historically yes — Alliance Air was a subsidiary of Air India. Since 2022 it has been a separate government-owned entity under the Ministry of Civil Aviation. Loyalty and rebooking are no longer integrated with Air India.

What is UDAN and how does Alliance Air fit in?

UDAN ("Ude Desh Ka Aam Naagrik") is the Government of India's regional connectivity scheme — it subsidises flights to under-served airports so fares stay affordable. Alliance Air operates the largest UDAN network, with subsidies covering a portion of seats on each flight.

Does Alliance Air fly to Port Blair?

Yes — Alliance Air operates Port Blair from the mainland + the unique Port Blair → Diglipur intra-island route on the Dornier 228 (the only operator on that route).

What aircraft does Alliance Air fly?

ATR 72-600 (15), ATR 42-600 (4), and Dornier 228 (2). The Dornier 228 is used for short-strip airports in the Northeast + the Andaman islands.

Is Alliance Air reliable?

OTP is 72–74% on tracked routes — acceptable but below IndiGo + Akasa. Schedule reliability suffers on weather-sensitive NE and island routes. The airline is government-owned so financial-stability risk is minimal.

How is the cabin experience on Alliance Air?

Basic. Single-class, no in-flight entertainment, no Wi-Fi, snacks for purchase. The product matches the regional / UDAN positioning. For a more comfortable regional experience, Star Air's Embraer is a step up.

The bottom line

Alliance Air does the irreplaceable work of connecting India's most remote airports. Cabin product is basic and block times are longer because of the turboprop fleet, but for many destinations (Tezu, Pasighat, Port Blair Diglipur strip), it's simply the only option. For mainstream travel, fly the majors; for the deep regional network, Alliance Air is often where you end up booking.

Related airline reviews